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353: OPEN - Order Number doens't transfer to Link Point API
Rank: Member
Joined: 6/6/2005(UTC)
Posts: 483
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My order numbers are not transferring to Link Point API. When I first started with BV4 they didn't transfer. I moved to Noah's hosting service and it worked after he updated my BV4 properly or Link Point changed things to pick them up (cant remember which).
In BV5 they are not transferring, but I have changed the avenue I use to get to Link Point. With BV4 I used the none API option, but had to switch to API (which I think is more secure anyway) when I moved to BV5. So I don't know if it is on Link Point's end or BV5's.
It's not a real big deal but having the order numbers does help me reconcile my bank statement with my CC processor at the end of the month.
Anybody got any experiences with Link Point you would like to share?
Bob Noble
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Rank: Member
Joined: 11/18/2003(UTC)
Posts: 1,465
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Bob, we are setting the Invoice Number to the Order Number in the Linkpoint API Plug-in for BVC5 but perhaps the componet is not passing it correctly. There is an ability to send a custom property with the component but unfortunately it is no applicable with the LinkPoint gateway.
One work around is if we add the Order Number to the Description field (TransactionDesc) we currenty set to something like "E-Commerce Transaction - Type: Auth Only". Do these descriptions show up for you in the LinkPoint Interface? |
TIM
BVC Add-Ons and Development |
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Rank: Member
Joined: 6/6/2005(UTC)
Posts: 483
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I went Live with BV5 late on Dec 7th. Under BV4 order number and user ID were transferring properly. Invoice Number is blank under BV4 and BV5.
Email address and the transaction description you described above show up in the transaction details (another window). Right now Link Point is assigning their own order number to the transaction.
It could be on their end. I was not using the API interface under BV4. I'll give them a call and see what they have to say.
Thanks for the info.
Bob Noble
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Rank: Member
Joined: 11/18/2003(UTC)
Posts: 1,465
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Bob,
This is the way it will always be unfortunately. We can add the BV Order Number to the Description Field so at least it shows up in the details. |
TIM
BVC Add-Ons and Development |
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Rank: Member
Joined: 6/6/2005(UTC)
Posts: 483
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I don't think it is worth the effort really. I can get the information I need from the user email address instead of the order number. Like I said, it's not a big deal. It would be a little different if it was a button I forgot to click someplace.
I think I'll try a different method of reconciling (fudging the numbers to make it balance). A lot of the processors take their commission out on a daily basis, then they split the deposit up into several different pieces all hitting my account on different days. I think they do it just to drive the bean counters nuts.
Thanks for your info. I appreciate everything you guys out there are doing for us armatures. It really makes working on our web sites more fun.
Bob Noble
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