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Per item shipping at checkout is misleading
Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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A product is set with 0 weight, 0 dimensions, $25.00 "Extra shipping fee". Shipping Method is set to "Per Item" with 1 = $1.00, 2 = $2.00. An order placed for two items shipping separately generates a shipping total of $54.00. Each shipment has 1 item therefore the charge should be $25.00 + $1.00 = $26.00. Two items shipping separately should total $52.00, not $54.00. I would assume 10 items would each cost $26.00. An order for 10 items shows shipping costs at $270.00, $27.00 each. Also, the fee at the top of the invoice shows "$54.00 - Per Item" (see image below). If a customer is ordering two items, he's likely to think EACH item costs $54.00 to ship. The total at the bottom shows otherwise. I know this means "Per Item Shipping Method", but it really doesn't need to say that next to the cost where the customer is going to see it. I think you need to look at how "Ship Separately" modifies shipping methods. MitchA attached the following image(s):  per-item.jpg (45kb) downloaded 8 time(s).You cannot view/download attachments. Try to login or register. |
Optimists invent airplanes,
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 2,136
Was thanked: 1 time(s) in 1 post(s)
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I agree that the "per item" counter should reset with each package. But I'm sure there are other merchants that want the "per item" counter to apply to the entire order. Note that the "per item" counter is only used to pick the level in the shipping table. In your specific example there are a total of 2 items so the shipping rate is $2 per item. Then that rate is multiplied by the number of items in each package to determine the shipping cost for the package. Hence $25 + (1 item x $2/item) = $27. The name can be anything you want. The default is Per Item, but here I've renamed it to Standard, Andy Miller attached the following image(s): peritem.png (6kb) downloaded 5 time(s).You cannot view/download attachments. Try to login or register. |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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I know there's a way to configure this to get around the screen text. A new user with even less store experience than I've got isn't going to see this as an excellent bit of programming. It looks like sloppy math.
Also, I'd like to know why there's a radio button (even though it's filled in) when there's only one shipping method offered especially when the cost at the top of the invoice doesn't match the cost at the bottom? I use Fed Ex Ground - that's it. I'll be renaming it "Shipping Total" or sim., or just removing it altogether. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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