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Dan @ Wolfe
#1 Posted : Wednesday, August 8, 2007 2:54:42 PM(UTC)
Dan @ Wolfe

Rank: Member

Joined: 8/8/2007(UTC)
Posts: 298

Is the e-mail suppose to work in the demo?


I'm not getting e-mails, either customer or mechant when placing an order.



Also wher would it be that i would be changing the colors and adding a site logo for the top of the page?



Dan
Dan
Nick Alberti
#2 Posted : Wednesday, August 8, 2007 2:55:20 PM(UTC)
Nick Alberti

Rank: Member

Joined: 9/27/2004(UTC)
Posts: 1,099

You must configure your mail server settings under Options > Mail Server.

I hope this helps!
Dan @ Wolfe
#3 Posted : Wednesday, August 8, 2007 4:12:33 PM(UTC)
Dan @ Wolfe

Rank: Member

Joined: 8/8/2007(UTC)
Posts: 298

I have to configure the mail server in the Demo? I know what i use currently, but that doesn't seem like the right settings.

I must be missing somthing?

Dan
Dan
Nick Alberti
#4 Posted : Wednesday, August 8, 2007 4:17:31 PM(UTC)
Nick Alberti

Rank: Member

Joined: 9/27/2004(UTC)
Posts: 1,099

Hello Dan.

Yes, to send out emails, you must configure the mail server settings. If what you have in is not working, you may have entered the incorrect "outgoing" mail server. Are you certain these settings are correct? Does your mail server require SMTP Authentication? If so, do you have this option selected on this page?

Give our support team a call and we can look at this for you.

877-306-7939
Dan @ Wolfe
#5 Posted : Wednesday, August 8, 2007 4:50:50 PM(UTC)
Dan @ Wolfe

Rank: Member

Joined: 8/8/2007(UTC)
Posts: 298

I finally got the right combination inputed. Thanks
Dan
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