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dotnetdiva
#1 Posted : Sunday, December 2, 2007 2:55:40 PM(UTC)
dotnetdiva

Rank: Member

Joined: 6/26/2006(UTC)
Posts: 351

My categories aren't showing all the products and usually I have 3 pages of Didymos slings, now just 6 in that category. Could seriously affect our sales, as they're not easy to find now.
http://store.attachedtobaby.com/Categories/Manufacturer-Types/Didymos-Wraps.aspx

http://store.attachedtobaby.com/Categories/BabyLegs.aspx



I double-checked to see if they are marked for that category and they are. Everything is just showing 6 items as the max. I checked the Category Templates Edit page, and I specifiy that it should show 20 items per page.



But on my Hotslings page, it shows all of them?

http://store.attachedtobaby.com/Categories/Manufacturer-Types/Hotslings-Pouches.aspx



Is there something I'm missing? Fast help appreciated, hehe!
Angela
Attached to Baby

http://www.attachedtobaby.com

"closer to your heart... do you don't miss a beat."

Marcus
#2 Posted : Monday, December 3, 2007 1:59:19 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Could any items be out of stock? We made several inventory related updates in SP3 for products with child products. If your products have variations make sure that you have inventory set for each variation.
dotnetdiva
#3 Posted : Monday, December 3, 2007 2:11:38 PM(UTC)
dotnetdiva

Rank: Member

Joined: 6/26/2006(UTC)
Posts: 351

All of the items I want active should have things in stock, although there may be a variation out of stock - like 0 Red, Size 7. Would that stop an entire product from showing if one variation out of 100 is out of stock?
Angela
Attached to Baby

http://www.attachedtobaby.com

"closer to your heart... do you don't miss a beat."

Marcus
#4 Posted : Monday, December 3, 2007 2:24:30 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

If at least one variation is in-stock the whole item should show up. If you edit then save one of the problem items does it show up?
dotnetdiva
#5 Posted : Monday, December 3, 2007 2:52:20 PM(UTC)
dotnetdiva

Rank: Member

Joined: 6/26/2006(UTC)
Posts: 351

I'm kinda freaking out now! I deleted the categories in question and started over, adding all the products, and either 6 or NOTHING shows up.

I switched from Dynamic to Static categories, make sure everything had something in inventory... Tried changing the Category Template... nothing seems to work, I'll keep testing everything.
Angela
Attached to Baby

http://www.attachedtobaby.com

"closer to your heart... do you don't miss a beat."

dotnetdiva
#6 Posted : Monday, December 3, 2007 2:54:27 PM(UTC)
dotnetdiva

Rank: Member

Joined: 6/26/2006(UTC)
Posts: 351

I'm not using my DHTML menu to access these categories, I'm using the Site Map. I also tried both a Custom Url Rewriting and leaving it blank, still no go. :(
Angela
Attached to Baby

http://www.attachedtobaby.com

"closer to your heart... do you don't miss a beat."

Marcus
#7 Posted : Monday, December 3, 2007 3:31:41 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Angela,

Would you like to create a support ticket with information to login to your admin side and we can take a look?

http://www.bvsoftware.com/support

Marcus
dotnetdiva
#8 Posted : Tuesday, December 4, 2007 12:37:19 AM(UTC)
dotnetdiva

Rank: Member

Joined: 6/26/2006(UTC)
Posts: 351

W're now working on it, I submitted a ticket when Marcus suggested.

To update, I created a new, pristine store, using the default template (no code changes at all), and pointed it to my database, and it still doesn't show the products. :(
Angela
Attached to Baby

http://www.attachedtobaby.com

"closer to your heart... do you don't miss a beat."

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