Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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I'm getting the following error on Product pages (it redirects to /Error.aspx?type=category):
<H1>Error finding category</H1> An error occurred while trying to find the specified category
Currently the site in question has the Auto Rewriting turned on for both products and categories. In both cases the prefix is set to the same value. If I change one of the prefixes (make them different) the problem goes away. I was looking at the source code, but I couldn't find what changed between SP2 and SP3. Perhaps something in the stored procedures (I didn't look at those)?
Aaron |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 5/2/2004(UTC) Posts: 109
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Same issue at our 5.3.2 store.
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Rank: Member
Joined: 1/30/2008(UTC) Posts: 215
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Any update on this...can you please go through the settings you have currently in the admin pages?
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Rank: Member
Joined: 3/1/2006(UTC) Posts: 1,142
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Is any errors showing up in your event log? Also, what prefixes are you talking about? |
Justin Etheredge Senior Software Engineer BVSoftware |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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No, the Event Log is not showing any errors. The "prefix" we are referring to is the URL Rewriter prefix for Products and Categories (i.e. www.mysite.com/PREFIX/Rewritten_URL_Goes_Here.aspx). Both prefixes are set to the same value. Aaron |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 3/1/2006(UTC) Posts: 1,142
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Yes, if you set both prefixes to the same value I could see how this might cause issues. The rewriter would have a hard time trying to figure out if you are looking for a category or a product. |
Justin Etheredge Senior Software Engineer BVSoftware |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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We've been running a live store for months without a problem, so something has changed. Did you alter the stored procedures? I saw there were some changes to the UrlRewriter.vb file, but nothing that seemed to cause the problem we're seeing. I thought our live store was running SP2, but looking at the DLL versions I'm not sure. They say 5.0.0.947, but it doesn't seem possible that we're running a pre-SP1 store given when we launched it.
Aaron |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 3/1/2006(UTC) Posts: 1,142
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We have figured out the issue with this and we are looking at releasing a hotfix. |
Justin Etheredge Senior Software Engineer BVSoftware |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 Location: Hummelstown, PA Thanks: 6 times Was thanked: 163 time(s) in 158 post(s)
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Great! I'm looking forward to it.
Aaron |
Aaron Sherrick BV Commerce Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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