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Getting error when handling a return
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Dean
#1 Posted : Saturday, February 23, 2008 10:50:13 PM(UTC)
Dean

Rank: Member

Joined: 2/20/2005(UTC)
Posts: 282
This may be a configuration issue for me. I think I have everthing set up correctly, but I keep getting errors when I try to return an item that has been sold... here is the error. I do not have a clue where to start.





Code:


<H2>[i]Type 'BVSoftware.Bvc5.Core.Utilities.DirtyTrackableCollection`1[[BVSoftware.Bvc5.Core.Orders.LineItemInput, BVSoftware.Bvc5.Core, Version=5.3.2.20, Culture=neutral, PublicKeyToken=null]]' in Assembly 'BVSoftware.Bvc5.Core, Version=5.3.2.20, Culture=neutral, PublicKeyToken=null' is not marked as serializable.[/i] </H2>[color=#ffffcc>

[tr ][td ]<CODE>An]</B>[b][/b]location of the exception can be identified using the exception stack trace below.
[/td][/tr]</TABLE>
[1]<B>Version Information:[/1] Microsoft .NET Framework Version:2.0.50727.832; ASP.NET Version:2.0.50727.832 &lt;!--
[SerializationException]: Type 'BVSoftware.Bvc5.Core.Utilities.DirtyTrackableCollection`1[[BVSoftware.Bvc5.Core.Orders.LineItemInput, BVSoftware.Bvc5.Core, Version=5.3.2.20, Culture=neutral, PublicKeyToken=null]]' in Assembly 'BVSoftware.Bvc5.Core, Version=5.3.2.20, Culture=neutral, PublicKeyToken=null' is not marked as serializable.
at System.Runtime.Serialization.FormatterServices.InternalGetSerializableMembers(RuntimeType type)
at System.Runtime.Serialization.FormatterServices.GetSerializableMembers(Type type, StreamingContext context)
at System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.InitMemberInfo()
at System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.InitSerialize(Type objectType, ISurrogateSelector surrogateSelector, StreamingContext context, SerObjectInfoInit serObjectInfoInit, IFormatterConverter converter)
at System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.Serialize(Type objectType, ISurrogateSelector surrogateSelector, StreamingContext context, SerObjectInfoInit serObjectInfoInit, IFormatterConverter converter)
at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Write(WriteObjectInfo objectInfo, NameInfo memberNameInfo, NameInfo typeNameInfo)
at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Serialize(Object graph, Header[] inHeaders, __BinaryWriter serWriter, Boolean fCheck)
at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Serialize(Stream serializationStream, Object graph, Header[] headers, Boolean fCheck)
at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Serialize(Stream serializationStream, Object graph)
at System.Web.UI.ObjectStateFormatter.SerializeValue(SerializerBinaryWriter writer, Object value)
[ArgumentException]: Error serializing value 'BVSoftware.Bvc5.Core.Orders.Order' of type 'BVSoftware.Bvc5.Core.Orders.Order.'
at System.Web.UI.ObjectStateFormatter.SerializeValue(SerializerBinaryWriter writer, Object value)
at System.Web.UI.ObjectStateFormatter.Serialize(Stream outputStream, Object stateGraph)
at System.Web.UI.ObjectStateFormatter.Serialize(Object stateGraph)
at System.Web.UI.ObjectStateFormatter.System.Web.UI.IStateFormatter.Serialize(Object state)
at System.Web.UI.Util.SerializeWithAssert(IStateFormatter formatter, Object stateGraph)
at System.Web.UI.HiddenFieldPageStatePersister.Save()
at System.Web.UI.Page.SavePageStateToPersistenceMedium(Object state)
at System.Web.UI.Page.SaveAllState()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[HttpUnhandledException]: Exception of type 'System.Web.HttpUnhandledException' was thrown.
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.rma_aspx.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
--&gt;
[/code]
birdsafe
#2 Posted : Sunday, February 24, 2008 7:03:26 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113
Have you upgraded to 3.2? If so, you need the Hotfix if you are trying to return an item that was sold before the 3.2 upgrade.
Joe Arbogast
www.birdsafe.com
www.birdsafestore.com
Mona Vie -- Health & Opportunity!
Applied Innovations Hosting
Dean
#3 Posted : Sunday, February 24, 2008 10:03:57 PM(UTC)
Dean

Rank: Member

Joined: 2/20/2005(UTC)
Posts: 282
Joe:

How have you been doing my friend? Have not talked to you in a while!

I have a complete new install of 3.2.20. The order I was trying to return was created under 3.2.20.

I will go ahead and install the patch and see if that helps. Sounds like it may not.

I will report the results back here either way.
Dean
#4 Posted : Sunday, February 24, 2008 10:35:58 PM(UTC)
Dean

Rank: Member

Joined: 2/20/2005(UTC)
Posts: 282
I am reporting back as promised.

The hot fix seemed to have fixed this issue for me. I didn't do a lot of testing, but the one return I did try seemed to work (including the approval process and emails).

Thanks for the help!
birdsafe
#5 Posted : Monday, February 25, 2008 9:22:00 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113
Glad it worked for you. Did you ever solve your order import issue (I think it was orders over 10,000 you were having an issue)?
Joe Arbogast
www.birdsafe.com
www.birdsafestore.com
Mona Vie -- Health & Opportunity!
Applied Innovations Hosting
Dean
#6 Posted : Monday, February 25, 2008 9:36:54 PM(UTC)
Dean

Rank: Member

Joined: 2/20/2005(UTC)
Posts: 282
Joe:

That was on old issue I had when I started a new store when BV5 first come out.
I put by BV5 upgrade off over a year to give BV a chance to resolve many of the issues.
By combining the results of two different import tools, I was able to import all customers, categories, products, and orders.

Biggest problem I have left is trying to use almost 2,000 photos with BV5.
BV5 is not very flexible when your photos are not the correct size, and all of them have varying aspect ratios.
I am changing my css file and layout to accommodate my photos... but not all problems can be conquered with themeing.
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