Rank: Member
Joined: 4/11/2004(UTC)
Posts: 186
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I have an issue that I think is a bug. If I modify the 'Handling Fee Amount' in Options > Shipping, orders that have already been completed are changed in the 'Order Details' page. Example:
1. Customer places an order on Jan 1. for Product A (Order #1000). Product A is $10, shipping is 1$, handling fee is $0. So the grand total for this order is $11.
2. Store Admin decides he wants to charge and handling fee for all products on Jan. 2 (one day after the order). He goes to Options > Shipping and changes the handling fee to $5.00.
3. Store Admin now goes to the Order manager, clicks on Order #1000 (which was already completed the day before) and lands on the Order Details page. The grand total has now changed to $16 and shows a handling charge of $5.
Since this order has already been processed, this should not occur. I am running BV5 SP3.2.
Thx. |
[url=http://www.internetcityusa.com][/url] Jason |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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I gave this a shot (3.2)... If I enact $5.00 handling, all of my old orders show the $5.00 handling fee and the status of paid orders changes to "Partially Paid". |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 4/11/2004(UTC)
Posts: 186
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Yep. So this is a fairly serious bug, yes? |
[url=http://www.internetcityusa.com][/url] Jason |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Thanks for reporting this. Can you confirm if you have all of the hot fixes installed for 5.3.2?
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Rank: Member
Joined: 4/11/2004(UTC)
Posts: 186
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I have all hotfixes installed, except the SQL performance update (SP3.2F).
-J |
[url=http://www.internetcityusa.com][/url] Jason |
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Rank: Member
Joined: 4/30/2008(UTC)
Posts: 1
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Was there a hot fix released for this bug? It looks like it's occurring because of the "Calculate Order" workflow in the "Apply Handling" step called by Order.Calculate() method.
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