Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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using BC5 SP3.2 with all hotfixes applied (thru HF-F). Trying to go in and setup a promotional code for UPS ground shipping whereas an order over $75 and the applicable promo code will result in free shipping if using UPS Ground only. The issue arises in that when you set the discount elements to "100" and "percent" and choose the UPS Ground shipping method for the discount to be applied to, the BV Admin is auto-filling the "100" as a dollar amount ("$100.00) and not accepting the percentage format of just "100". When you go back into to edit this offer, the dollar amount value shows instead of the percentage amount. Screen shot attached.... globalweb9 attached the following image(s):  AZ-UPS-Promo-error.jpg (35kb) downloaded 86 time(s).You cannot view/download attachments. Try to login or register. |
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Rank: Member
Joined: 1/15/2008(UTC)
Posts: 58
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I ran into this hurdle as well.
I managed to create a free shipping selection, by going through: Admin/Options/Shipping/Create New
This allows you to set the flat rate offer of Free shipping and any purchase price required to qualify.
if you want to set the purchase price at $0.00 and shipping price at $0.00 you can.
We set ours up as:
Free Shipping Over $150
purchase price: $150.00
ship price: $0.00
Customer has to select the free shipping option during checkout. (the option only displays on purchase's over $150)
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
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While we do like using Coupon Codes to add that personalized touch, we've found that using Taf's method has resulted in less phone calls about where to add the code(s). We've gone the extra mile to try to make it extremely clear where to add a coupon code but still....LOL.. |
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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Thank you for the suggestions! I've done this method before on other stores.....
The issue on our end is the site visitor can choose from 2 discount options when they hit a certain dollar amount. they are:
1. 10% off an order over $30
2. free shipping by UPS ground for orders over $75
They cannot have both. Setting this up by the suggestion would automatically apply the free shipping plus give them the option to use the 10% coupon? Correct?
Store owner cannot have this dual combined choice available. It needs to be one or the other.
Marcus - are there plans to fix this bug? |
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
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Randy, you're correct. It would negate the ability to apply one or the other. |
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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I hope BV sees this post and issues a patch for this quick! this is a big speedbump for this customer launching their upgraded site live. |
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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Marcus, is it possible to get a patch for this bug? I now have 3 BVC5 customers looking to implement this type of discount on their stores. |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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Randy,
I don't think this is a 'bug'. Both discounts are valid and are working as designed. You just need a either/or selection to be made available.
Add to the mix: volume discounts and price group discounts, each also being valid choices for some products and users but not others... It would take a bit of work to make a 'select your favorite discount' list on the checkout page. Possible, but not likely to be ootb. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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Mitch,
Thanks for the reply.
All evidence pints to this being a bug, as I try to enter a coupon/discount for shipping, and try to state that the discount is 100 / percent, the BV app is changing the data of "100" to a value of "$100.00". The 2nd value of percent/amount is staying at "percent" but the numerical value that is typed in is being auto-changed to a dollar amount.
With this, the coupon is not being tallied correctly. You can place a test order and add the promo code in but the shipping discount is not applied.
If I clear out that shipping discount code, and use a coupon/discount that is set up just as a 10% off order total (and not applied to shipping in any way) the 10% discount works fine. |
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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Can I please get a response on this issue from someone at BV? This is holding up the new site from going live! |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Randy, Go to BVModules/Offers/Shipping/Edit.aspx.vb Look for the InitializeForm() procedure and comment out the AmountTextBox line like this: Code:
Protected Sub InitializeForm()
ShippingMethodDropDownList.SelectedValue = ShippingMethod
'AmountTextBox.Text = Amount.ToString("c")
OfferAmountTypeDropDownList.SelectedIndex = AmountType
OrderQuantityTextBox.Text = OrderQuantity
OrderTotalTextBox.Text = OrderTotal.ToString("c")
End Sub
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Okay, Randy says my fix to comment out the line broke something in the save routine. Instead of commenting it out try removing the "ToString("C") portion and just use "ToString()" Code:
AmountTextBox.Text = Amount.ToString()
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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Marcus,
That did the trick!
Thanks! |
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