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GAlton
#1 Posted : Monday, February 2, 2009 1:30:11 PM(UTC)
GAlton

Rank: Member

Joined: 6/10/2004(UTC)
Posts: 101
No link is showing up on my product pages to "View All Customer Reviews" (http://www.kataaro.com/Products/Embroidered-Black-Belt---Brushed-Cotton__E4941.aspx). I'm not finding a place to turn it on or off. What might be the reason for this link not showing up?


Thanks,

Tom
Aaron
#2 Posted : Monday, February 2, 2009 2:24:22 PM(UTC)
Aaron

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Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

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This may sound like a dumb question, but do you have product reviews enabled in the admin (/BVAdmin/Configuration/ProductReviews.aspx)? If so, then you should see the text link that says "View All X Reviews" whenever there is more than one review for a product. There is an ASP.NET hyperlink control towards the bottom of the /BVModules/Controls/ProductReviewDisplay.ascx control called "lnkAllReviews". This is the link. Hope this helps...
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
WWW
GAlton
#3 Posted : Monday, February 2, 2009 5:28:15 PM(UTC)
GAlton

Rank: Member

Joined: 6/10/2004(UTC)
Posts: 101
The ProductReviews.aspx file does not seem to have the "View All X Reviews" code. Do I need to add it? Here is the meat of what is there:

<tr>
<td class="FormLabel" valign="top" align="right">Allow Product Reviews?</td>
<td valign="top" align="left"><asp:checkbox id="chkProductReviewAllow" Runat="server"></asp:checkbox></td>
</tr>
<tr>
<td class="FormLabel" valign="top" align="right">Show Product Reviews on Site?</td>
<td valign="top" align="left"><asp:checkbox id="chkProductReviewShow" Runat="server"></asp:checkbox></td>
</tr>
<tr>
<td class="FormLabel" valign="top" align="right">Moderate Product Reviews?</td>
<td valign="top" align="left"><asp:checkbox id="chkProductReviewModerate" Runat="server"></asp:checkbox></td>
</tr>
<tr>
<td class="FormLabel" valign="top" align="right">Allow Product Rating?</td>
<td valign="top" align="left"><asp:checkbox id="chkProductReviewShowRating" Runat="server"></asp:checkbox></td>
</tr>
<tr>
<td class="FormLabel" valign="top" align="right">Allow Karma Scores?</td>
<td valign="top" align="left"><asp:checkbox id="chkProductReviewShowKarma" Runat="server"></asp:checkbox></td>
</tr>
<tr>
<td class="FormLabel" valign="top" align="right">Show how many reviews at first?</td>
<td valign="top" align="left"><asp:textbox id="ProductReviewCountField" runat="server" CssClass="FormInput" Columns="3">3</asp:textbox></td>
</tr>
<tr>
<td align="left"><asp:imagebutton id="btnCancel" Runat="server" CausesValidation="False" ImageUrl="../images/buttons/Cancel.png"></asp:imagebutton></td>
<td align="right"><asp:imagebutton id="btnSave" Runat="server" ImageUrl="../images/buttons/OK.png"></asp:imagebutton></td>
</tr>
Aaron
#4 Posted : Tuesday, February 3, 2009 10:13:14 AM(UTC)
Aaron

Rank: Administration

Joined: 4/2/2004(UTC)
Posts: 2,393
United States
Location: Hummelstown, PA

Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
Greg,
So did you enable the reviews in the admin? I am assuming so, but you didn't confirm it in your response.

The code you pasted is from the admin page not the ProductReviewDisplay control which is actually what is used on the frontend of the site. If you look at the file /BVModules/Controls/ProductReviewDisplay.ascx you should see an ASP.NET hyperlink control towards the bottom of the code called "lnkAllReviews". The actual code should look like this:


Code:
<asp:HyperLink ID="lnkAllReviews" runat="server" NavigateUrl="javascript:void(0)">View All Reviews</asp:HyperLink>


The text "View All Reviews" gets replaced in the code-behind to say "View All X Reviews" where "X" is the total number of reviews for this product.
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012
WWW
GAlton
#5 Posted : Wednesday, February 4, 2009 2:45:29 PM(UTC)
GAlton

Rank: Member

Joined: 6/10/2004(UTC)
Posts: 101
Yes, I have Customer Reviews enabled, and I do have this code on the ProductReviewDisplay.ascx page. I think I found a work-around solution. I've had "Allow Product Rating" unchecked in admin, since I don't want to see the stars. When I check this box, I get both the stars and the link to see all reviews. Thanks for you help. I guess I'll just deal with the stars for now, since I definately want the All Reviews link.
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