Rank: Member
Joined: 8/25/2007(UTC)
Posts: 124
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This is just not my week.
This is what I am getting in the shopping cart checkout page.
To see if something else was causing conflict...
- I have shut off SSL
- I tried processing an item that does not require shipping
Still happening. I have shut down store until I can resolve.
We just upgraded from 5.4.3 to 5.5 Tuesday. Marcus has been helping us with customs scripts for the db update.
I did not test the shopping cart tools after the upgrade.
Has anyone seen this before?
Version Information: Microsoft .NET Framework Version:2.0. Why does it say this at the bottom. I thought we are using 3.5 now?
Do I need to point .net 3.5 to this site?
<H1>Server Error in '/' Application.
<HR width="100%" color=silver SIZE=1>
</H1>
<H2>Request timed out. </H2>[color=#ffffcc>
[tr ][td ]<CODE>An]</b>location of the exception can be identified using the exception stack trace below.[/code] [/td][/tr]</TABLE>
[1]<B>Version Information:[/1] Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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David, First, check that you Site Standard Root and Site Secure Root are set correctly under Options->Security in the admin. You must have a "/" at the end of the domain names. Second, check to make sure you're visiting the correct URL. For example, www.bvsoftware.com and bvsoftware.com are two separate URLs. when switching to the SSL side only one of them will work. You may need to add a 301 redirect on your home page so that visitors to bvsoftware.com are redirected to www.bvsoftware.com if that is the preferred domain.
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Rank: Member
Joined: 8/25/2007(UTC)
Posts: 124
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This has something to do with SMTP mail server I think.
- Both my checkout page and my contact us page are not working.
Here are the error messages in the BVC5 Log
4/29/2009 8:45:47 AM System The operation has timed out.[ at System.Net.Mail.SmtpClient.Send(MailMessage message) at BVSoftware.Bvc5.Core.Utilities.MailServices.SendMail(MailMessage m, Boolean async) in C:\source\CommerceMain\WebApp\source\BVSoftware.Bvc5.Core\Utilities\MailServices.vb:line 53 ]
4/29/2009 8:43:21 AM Request timed out.[ ]
4/29/2009 8:43:21 AM Error <br>Session:6663342f-75d5-4cc5-b139-87851e051fbd<br>To:https://www.hardwarechimp.com/BVModules/Checkouts/One Page Checkout/checkout.aspx <br>From:https://www.hardwarechimp.com/checkout/checkout.aspx<br>User:174.100.79.139(174.100.79.139)<br>Agent:Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)
4/29/2009 8:43:21 AM BVSoftware.Bvc5.Core Thread was being aborted.[ at BVSoftware.Bvc5.Core.Utilities.MailServices.SendMail(MailMessage m, Boolean async) in C:\source\CommerceMain\WebApp\source\BVSoftware.Bvc5.Core\Utilities\MailServices.vb:line 63 at BVSoftware.Bvc5.Core.BusinessRules.OrderTasks.EmailOrder.Execute(OrderTaskContext context) in C:\source\CommerceMain\WebApp\source\BVSoftware.Bvc5.Core\BusinessRules\OrderTasks\EmailOrder.vb:line 38 ]
4/29/2009 8:43:21 AM System The operation has timed out.[ at System.Net.Mail.SmtpClient.Send(MailMessage message) at BVSoftware.Bvc5.Core.Utilities.MailServices.SendMail(MailMessage m, Boolean async) in C:\source\CommerceMain\WebApp\source\BVSoftware.Bvc5.Core\Utilities\MailServices.vb:line 53 ]
4/29/2009 8:41:41 AM System The operation has timed out.[ at System.Net.Mail.SmtpClient.Send(MailMessage message) at BVSoftware.Bvc5.Core.Utilities.MailServices.SendMail(MailMessage m, Boolean async) in C:\source\CommerceMain\WebApp\source\BVSoftware.Bvc5.Core\Utilities\MailServices.vb:line 53 ]
4/29/2009 7:40:22 AM Request timed out.[ ]
4/29/2009 7:40:22 AM Error <br>Session:72a8b5bb-f31f-4aaf-80a7-fc534f56bc83<br>To:http://www.hardwarechimp.com/BVModules/Checkouts/One Page Checkout/checkout.aspx <br>From:http://www.hardwarechimp.com/checkout/checkout.aspx<br>User:174.100.79.139(174.100.79.139)<br>Agent:Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)
4/29/2009 7:40:22 AM System The operation has timed out.[ at System.Net.Mail.SmtpClient.Send(MailMessage message) at BVSoftware.Bvc5.Core.Utilities.MailServices.SendMail(MailMessage m, Boolean async) in C:\source\CommerceMain\WebApp\source\BVSoftware.Bvc5.Core\Utilities\MailServices.vb:line 53 ]
4/29/2009 7:40:22 AM BVSoftware.Bvc5.Core Thread was being aborted.[ at BVSoftware.Bvc5.Core.Utilities.MailServices.SendMail(MailMessage m, Boolean async) in C:\source\CommerceMain\WebApp\source\BVSoftware.Bvc5.Core\Utilities\MailServices.vb:line 63 at BVSoftware.Bvc5.Core.BusinessRules.OrderTasks.EmailOrder.Execute(OrderTaskContext context) in C:\source\CommerceMain\WebApp\source\BVSoftware.Bvc5.Core\BusinessRules\OrderTasks\EmailOrder.vb:line 38 ]
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Rank: Member
Joined: 8/25/2007(UTC)
Posts: 124
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I just went in to my mail server settings and shut down ssl and SSL port with mail host.
By turning off SSL mail encryption everything is working agian. Maybe host is having issues with mail server.
If mail can't sent the order will not process. Good to know.
I have opened up store agian. Thank you for your ideas.
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