I'm having reports of some users (not all) getting an error generated when hitting the "Add to Cart" button. Any ideas on why this would happen and how it can be solved? The server event log shows the following:
[1]Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 10/29/2009 12:22:04 PM
Event time (UTC): 10/29/2009 4:22:04 PM
Event ID: 1b443011be184f04b60733b4ff6fc8e3
Event sequence: 35
Event occurrence: 2
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/3771883/ROOT/secure-1-129013062561803036
Trust level: Full
Application Virtual Path: /secure
Application Path: XXXXXXXXX
Machine name: XXXX
Process information:
Process ID: 123228
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: FormatException
Exception message: Input string was not in a correct format.
Request information:
Request URL:
http://www.carycollinsdesigns.com/secure/BVModules/ProductTemplates/Bvc5/Product.aspx?productid=5b7b8060-2a08-45ac-997c-4d16471bfc08 Request path: /secure/BVModules/ProductTemplates/Bvc5/Product.aspx
User host address: x.x.x.x
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 5
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at System.Web.UI.WebControls.ImageButton.LoadPostData(String postDataKey, NameValueCollection postCollection)
at System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackDataHandler.LoadPostData(String postDataKey, NameValueCollection postCollection)
at System.Web.UI.Page.ProcessPostData(NameValueCollection postData, Boolean fBeforeLoad)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[/1]