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Product attributes cannot be passed onto Google Checkout
Rank: Member
Joined: 7/27/2010(UTC)
Posts: 1
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Dear friends and BV support team,
My BV is 5.2
I have an urgent question regarding Google Checkout. I've noticed that Google Checkout's admin panel can only show the product's SKU. Since my products are the same model just with different sizes or colors so I only have one SKU for all of them but have set up OPTIONS to let users choose sizes, colors, etc.
But Google Checkout admin panel cannot show what customers' choices are in terms of colors, sizes. So I have to literally call customers after they make an order what color or sizes they chose. It's such a headache for both sides.
Does anyone know how to fix this?
Thanks!
Elle
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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Elle,
Are you using Product Modifiers or Product Choices for your size and color options? If you're using Modifiers, that may explain it. When you use Choices, the system actually creates a unique SKU for every permutation of your choices (e.g. a large, red t-shirt has a different SKU than a small, red t-shirt). |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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