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PA Medical Society
#1 Posted : Wednesday, March 28, 2012 3:54:41 PM(UTC)
PA Medical Society

Rank: Member

Joined: 3/28/2012(UTC)
Posts: 1

Does anyone know why I might get this error "Unable to save product. Unknown error. Please check event log"? Even after clearing the event log, I still get it. Is there something I'm doing wrong on the back end when updating a product that causes this error? Do I have a box checked when it needs to be unchecked or something?

I'm new to the BV Commerce 5.5 store, another coworker had been in charge of it and when they resigned, I was put in charge. So I'm just trying to stumble my way through it.

Thanks
Marcus
#2 Posted : Wednesday, March 28, 2012 4:33:11 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Your database might have filled up.
Matt@9BallDesign
#3 Posted : Thursday, March 29, 2012 2:55:36 PM(UTC)
Matt@9BallDesign

Rank: Member

Joined: 12/23/2003(UTC)
Posts: 909

I've hit that error when I've tried to clone an existing item and forgot to change the SKU or the item already exists in the DB.
Matt Martell


http://www.9balldesign.com - Web, Print, Graphic


http://www.martellhardware.com/ - Decorative & Builder's Hardware

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