Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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We're seen the following error sporadically in the private notes of several of our 5.8 client sites:
Authorize Error for order number XXXX: An Unknown Payment Error Occred: Error SendRequest: The remote name could not be resolved: 'secure.authorize.net' System at BVSoftware.Bvc5.Core.Utilities.WebForms.SendRequestByPost(String serviceUrl, String postData, WebProxy proxy, Int32 timeout) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Utilities\WebForms.vb:line 39 at BVSoftware.Bvc5.Core.Utilities.WebForms.SendRequestByPost(String serviceUrl, String postData) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.Bvc5.Core\Utilities\WebForms.vb:line 12 at BVSoftware.BVC5.Payment.AuthorizeNet.AuthorizeNetProvider.ProcessCard(String chargeType, PaymentData data) in c:\workspaces\cupertino\bvcommerce\Main\App\source\BVSoftware.BVC5.Payment.AuthorizeNet\AuthorizeNetProvider.vb:line 351
Any ideas? |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 11/25/2003(UTC)
Posts: 370
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These sites all hosted at the same provider? A DNS issue perhaps either at host or perhaps AN? |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Clearly looks like a DNS issue. I wonder if some bad data got cached or if you have a proxy server in the middle that isn't behaving correctly.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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Yes, it does sound like DNS. I wonder if this could be a symptom of a problem on Authorize.net's end. If nobody else has experienced this problem then I tend to this it's a DNS issue on the ISP side of things. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 11/25/2003(UTC)
Posts: 370
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No issues reported here Aaron. |
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