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I've received a few request that our checkout is "broken" because the customer's auto populating software does not work on our site. Has anyone ever received anything like this?
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
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Yes, we've seen this before. I think what happens is that the software populates the fields without tripping the JavaScript events (so the AJAX never fires to update the page). |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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I did a little more digging on this today. Ultimately it seems like a browser problem, and naturally there is inconsistent behavior across browsers. Presently it looks like there are two ways to address this: - Disable autocomplete on form elements (i.e. autocomplete="off")
- Use this autofill event polyfill: https://github.com/tbosch/autofill-event
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Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
 1 user thanked Aaron for this useful post.
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