It happens whenever someone from BV is around to moderate, generally EST business hours. This is a relatively new thing.

It does slow down or even stop the process; I often just don't post because I don't have the time for the moderation workflow. It would be nice to at least see which forums are moderated, or to not be moderated because of my post count and/or history of being relatively helpful pre-moderation.

fyi: These are the two forums which require moderation that I've posted to so far.


BV Commerce 5 Bug Reports (suspected SP2 issues)

BV Commerce 5 Bug pre sales questions.



Chris.

Moderated forums have two choices. Stand at the gate or police the playground.

I'm very active on a laser/CNC/woodworking forum that's very strictly moderated, but the posts are public immediately making a very comfortable and timely exchange possible. The moderator weeds out a few posts now and then that break the rules, but it's so infrequent that we choose to put up with an occasionally objectionable post. I've seen 3 this year out of hundreds. No big deal.

I'm all for moderation, but I'd like to see after-post moderation here also. Waiting a day or two to exchange 2 or 3 paragraphs is tiresome and time consuming.

Not being able to 'private message' directly to the party that needs immediate help is also a mystery. I've gotten out of a few tough spots in just a few minutes via PM on other forums. I have no doubt that the BVC support desk would see less action if we could just speed up the forum's post/response. This can be a real big help when the clock is galloping towards 5:00. If you need help on a weekend....

Matt, I've asked many questions here. Often, the post doesn't show up for a day or two. I've learned that when this happens, I just wait and my question and an answer (often with some code or a replacement file attached) are posted at the same time.

It just looks like my question has left the planet... I usually get a fix, so, yes I think they do read and hold onto some posts. I'd much rather see the request for assistence right away so I know that it's gotten through, and to give anyone else a shot at refing me to a related thread.

As it's presently run, this is still a better attended forum than some out there. There is room for improvement.

One big step in the right direction would be a better search function. I know I've seen threads that have a bit of info I need - if I can't find it, I ask again. Big waste of bandwidth. I'm getting good at watching people's handles go by page after page if I'm sure they had a post in a thread I'm looking for. Dumb filter I know, but it sometimes gets me to the thread I need - sometimes it's one I started!!

Chris,

99.9% uptime guarantee. Attachment B should not have been referenced in the agreement and we will modify it shortly to reflect that.

Compared to just about any company we've dealt with, BV is near the top/the top. We may not always like the answers (joking) but they are always very quick.