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Olio2go2
#1 Posted : Monday, November 10, 2008 11:50:56 AM(UTC)
Olio2go2

Rank: Member

Joined: 10/8/2008(UTC)
Posts: 7

Cross sells aren't appearing on the way to the shopping cart, although I have followed the directions in the tutorial video.



Is there another selection that may be overriding this process?



Thanks in advance for any troubleshooting thoughts!
Olio2go2
#2 Posted : Monday, November 10, 2008 2:55:00 PM(UTC)
Olio2go2

Rank: Member

Joined: 10/8/2008(UTC)
Posts: 7

I found the overriding selection! The inventory for the "gift box" was set to active and "zero" so the gift box did not appear as a cross sell. I hope this helps someone else!
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