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Include Tracking Number in email to customer
Rank: Member
Joined: 10/9/2005(UTC)
Posts: 15
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Hi, maybe I'm missing this somewhere, I can see the tracking number persisted in the database, but there is no [Order.ShippingTrackingNumber] tag in the edit email template. I was going to dig in the code and add this myself, but first I thought I'd check with you guys. Maybe it has a different name, or maybe this feature has been excluded for a reason I haven't considered yet?
Any ideas?
Thanks,
Jim
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Rank: Member
Joined: 5/3/2004(UTC)
Posts: 101
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Has this been addressed? I really need this too.
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Rank: Member
Joined: 10/9/2005(UTC)
Posts: 15
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frank, I've been working on other aspects of the software that are more urgent to my needs. If BV hasen't put out a patch or response within the next 2 weeks, I should be able to dig this one out and send you my solution (assuming I don't violate any licensing issues). I believe it affects multiple places in the code especially if you need to be able to use their excellent "construct an email from a template" functionality.
Jim
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Rank: Member
Joined: 5/3/2004(UTC)
Posts: 101
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Thanks, Jim. I already made changes to mailservices.vb in the initial release of BVC2004, I was hoping to avoid similar customizations this time around. Guess I'll wait to see what comes up or maybe just change the source again.
frank
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Rank: Member
Joined: 6/4/2004(UTC)
Posts: 291
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I just figured out the same thing. No way could we go live without tracking number. We do 200-300 orders a day and could not possibly handle the amount of calls asking for tracking numbers.
Chris |
Thanks,
Christopher |
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Rank: Member
Joined: 7/21/2005(UTC)
Posts: 320
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Rank: Member
Joined: 6/4/2004(UTC)
Posts: 291
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I found out they are working on the bug! No ETA yet
Chris |
Thanks,
Christopher |
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