Rank: Member
Joined: 10/17/2006(UTC)
Posts: 66
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Hi.
I am working on a BV Commerce 5 store that sells software.
After I receive payment (via credit card or whatever), there is no shipping required. I'd like the order to automatically go to the completed state (with no human intervention). I don't want to have to authorize the credit card, and click buttons to get payment. I'd like the "Order Complete" workflow to run, too.
Any suggestions on a way to set this up?
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Rank: Member
Joined: 9/27/2004(UTC)
Posts: 1,099
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What is the last task in your "Process New Order" workflow? |
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Rank: Member
Joined: 10/17/2006(UTC)
Posts: 66
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I think it's the default list:
Assign Order Number
Make Placed Order
Assign Order To User
Update Line Items for Save
Make Order Address User's Current Address
Update Order
Debit Gift Certificates
Receive Paypal Express Payments
Auth or Charge Credit Cards if present
Receive Credit Cards
Update Order
Send Email to Admin
Send Email to Customer
Local Fraud Check
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Rank: Member
Joined: 9/27/2004(UTC)
Posts: 1,099
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Try moving the second "Update Order" to the last item in the workflow. |
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Rank: Member
Joined: 10/17/2006(UTC)
Posts: 66
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That didn't work. Should I have one of these near the end?
Mark Completed When Order Is Shipped And Paid
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Rank: Member
Joined: 9/27/2004(UTC)
Posts: 1,099
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Are you running SP1 Beta 2? |
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Rank: Member
Joined: 9/27/2004(UTC)
Posts: 1,099
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If so, try adjusting the workflow to look like the following:
Assign Order Number
Make Placed Order
Assign Order To User
Update Line Items for Save
Make Order Address User's Current Address
Update Order
Debit Gift Certificates
Receive Paypal Express Payments
Auth or Charge Credit Cards if present
Send Email to Admin
Send Email to Customer
Local Fraud Check
Mark Completed When Order Is Shipped And Paid
Update Order |
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Rank: Member
Joined: 10/17/2006(UTC)
Posts: 66
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No, I have not received the beta info yet.
Will this work anyway?
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Rank: Member
Joined: 9/27/2004(UTC)
Posts: 1,099
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You should now see the beta patch sections of the forum. I would recommend downloading and installing before modifying your workflows. |
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Rank: Member
Joined: 10/17/2006(UTC)
Posts: 66
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Using beta. Workflow exactly as you indicate.
My order is still not being marked complete. It ends up in the INPROCESS state.
Any other ideas?
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Rank: Member
Joined: 10/17/2006(UTC)
Posts: 66
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Even when I go into admin and change the order to complete state, the ORDER COMPLETE workflow isn't running.
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Rank: Member
Joined: 9/27/2004(UTC)
Posts: 1,099
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Hey Jorge. Is this store running Beta 1 or 2? |
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Rank: Member
Joined: 10/17/2006(UTC)
Posts: 66
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Rank: Member
Joined: 9/27/2004(UTC)
Posts: 1,099
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Hey Jorge.
Does the product have any choices associated with it? If so, make sure the "Non-Shipping" checkbox is selected on the child products. |
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Rank: Member
Joined: 10/17/2006(UTC)
Posts: 66
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This is working flawlessly now with SP1. I think it was paypal related.
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