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298 DUP: URGENT PLS: (SP1) Order Total Offer Does not work - can repro on demo store
Rank: Member
Joined: 8/17/2006(UTC)
Posts: 681
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Ok,
Order total Offer does not work on SP1.
This can be reproduced on demo store "Demo1c5a0c6c6ffb49a38d848f89eecd0d6e"
I need a fix for this ASAP please as I have lot's of promotional codes send to different customers.
Thanks,
Corneliu. |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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We just found a bug in the store. You must have at least two discounts. You can create one discount, even if it is disabled, and then once you create a second discount they will both work. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 8/17/2006(UTC)
Posts: 681
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Justin,
I have about 8 such discounts, some enabled some disabled, plus 2 different shipping discount options.
I send you by email some details to logon to my store and check it out.
Corneliu. |
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Rank: Member
Joined: 8/17/2006(UTC)
Posts: 681
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Justin,
I found the problem :)
It's a strange combination between a bug and a misunderstanding.
If you have two offers:
- one for free shipping (disabled!) for a selected set of products, no code required, cannot be combined with other offers
- one with Order Total (5%) with a code, cannot be combined with other offers
The one with the code does not get applied.
There are two bugs:
1. The free shipping gets executed even if it is disabled
2. [and] Because of the second's rule no combine flag, the offer does not get applied.
Plus: There should be a way to specified how offers should not be combined.
For example I want to give free shipping for a selected set of products with no code for this + allow users to enter a SINGLE promotional code.
So I want the "no combine" flag to be applied only to offers of the same type.
For now I'll fix it by removing the No Combine flag.
Happy Thanksgiving day for you guys :)
Corneliu. |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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I'm glad that you found the issue. We will look further in depth into the issue you are seeing with disabled offers still running. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 8/17/2006(UTC)
Posts: 681
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I'm glad you'r back. Hope you all had a great Thanksgiving day :) |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Thanks, and yes, the holiday went very well. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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