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GG
#1 Posted : Monday, December 11, 2006 8:00:45 PM(UTC)
GG

Rank: Member

Joined: 5/9/2006(UTC)
Posts: 65
Can anyone tell me why the HECK I keep getting the following error when I try to create a store. Also, I created a store and I was getting numerous errors so I tried to remove it. Well, now it keeps telling me that my licensed is already used! Any idea how to fixes these?
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Marcus
#2 Posted : Monday, December 11, 2006 8:02:17 PM(UTC)
Marcus

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Joined: 11/5/2003(UTC)
Posts: 1,786
GG,

The first error may have something to do with which version of the software you're running. Do you know if you have SP1?

The second error is telling you that you have already used your one store license to create a store. BV Commerce 5 is licensed per-store so you either need to delete your first store before creating a second or use a different license file for the second store.
GG
#3 Posted : Monday, December 11, 2006 9:33:05 PM(UTC)
GG

Rank: Member

Joined: 5/9/2006(UTC)
Posts: 65
I can't delete the first store... I get the following error. Regarding the version I am running, I unzipped the BV-Commerce-5-SP1.zip file and ran the setup. The option in my Programs bar says 5.0.0.750
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GG
#4 Posted : Tuesday, December 12, 2006 9:07:31 AM(UTC)
GG

Rank: Member

Joined: 5/9/2006(UTC)
Posts: 65
Any more ideas on how to fix this? Why were there 4 different .zip files in my order, did I install the wrong one? Did I forget to install one? Any ideas?
Marcus
#5 Posted : Tuesday, December 12, 2006 9:52:17 AM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786
GG,

You can try running "iisreset" at the command prompt which will stop and start your web server. Then you can manually remove the web site and delete all the files. Lastly, in the site manager you can delete the site file only.

This should get you back to an empty site manager so you can try another install.
Dan Cassidy
#6 Posted : Tuesday, December 12, 2006 10:48:20 AM(UTC)
Dan Cassidy

Rank: Member

Joined: 5/22/2004(UTC)
Posts: 64
GG,


Read this thread. I also had this problem only with SP1. The only thing that seemed to work was unimstalling.reinstalling the bvc5 site manager.



http://www.bvsoftware.com/Forums/default.aspx?f=81&m=42446







Dan
GG
#7 Posted : Tuesday, December 12, 2006 8:44:56 PM(UTC)
GG

Rank: Member

Joined: 5/9/2006(UTC)
Posts: 65
Guys nothing is working. What do I do for Support? Any help is appreciated.
Marcus
#8 Posted : Tuesday, December 12, 2006 8:46:05 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786
GG,

Have you created a support ticket at http://www.bvsoftware.com/support? That is the best way to request support because it allows us to track the issue from start to finish and make sure it is resolved.
Marcus
#9 Posted : Tuesday, December 12, 2006 8:54:06 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786
GG,

What's your order number? I'll check your account and make sure it contains the latest files.
GG
#10 Posted : Tuesday, December 12, 2006 8:55:44 PM(UTC)
GG

Rank: Member

Joined: 5/9/2006(UTC)
Posts: 65
[number removed] - Thanks!
GG
#11 Posted : Tuesday, December 12, 2006 8:56:10 PM(UTC)
GG

Rank: Member

Joined: 5/9/2006(UTC)
Posts: 65
just opened one.
pread
#12 Posted : Friday, December 15, 2006 6:41:17 PM(UTC)
pread

Rank: Member

Joined: 10/24/2005(UTC)
Posts: 40

Thanks: 1 times
I was running into that exact error message on a machine that had both SQL2000 and SQL2005 installed. Don't know what fixed the problem, but it went away when I uninstalled both SQL servers and BV5. I then installed only SQL2005 and then BV5 and it has worked fine from then on.
Scottne
#13 Posted : Friday, December 15, 2006 10:07:22 PM(UTC)
Scottne

Rank: Member

Joined: 9/24/2003(UTC)
Posts: 402
The thread posted here does fix that exact problem if you follow the exact steps. I can recreate the error easily and get around it by following those steps.

I ran into the same problem, the fix works.

Why you can't delete a store? Well beats me but I had the same problems and had to do everything manually, the installer has actually removed the site files only 1 time out of maybe 30 tries on 3 different machines.
Marcus
#14 Posted : Friday, December 15, 2006 10:09:08 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786
The site manager has a race condition where it asks IIS to remove the web site and then immediately attempts to remove the files. IIS spawns a new thread when removing the site and sometimes it take a couple of seconds. If IIS doesn't respond fast enough the site manager will attempt to remove the site but IIS has it locked.

We'll fix this in SP2 by adding a couple of seconds of wait time during the site delete process.
GG
#15 Posted : Saturday, December 16, 2006 8:33:21 PM(UTC)
GG

Rank: Member

Joined: 5/9/2006(UTC)
Posts: 65
Anyone know why i am getting this error now:

Server Error in '/SFA' Application.

Failed to access IIS metabase.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.Hosting.HostingEnvironmentException: Failed to access IIS metabase.

The process account used to run ASP.NET must have read access to the IIS metabase (e.g. IIS://servername/W3SVC). For information on modifying metabase permissions, please see http://support.microsoft.com/?kbid=267904.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[HostingEnvironmentException: Failed to access IIS metabase.]
System.Web.Configuration.MetabaseServerConfig.MapPathCaching(String siteID, VirtualPath path) +3500394
System.Web.Configuration.MetabaseServerConfig.System.Web.Configuration.IConfigMapPath.MapPath(String siteID, VirtualPath vpath) +9
System.Web.Hosting.HostingEnvironment.MapPathActual(VirtualPath virtualPath, Boolean permitNull) +163
System.Web.CachedPathData.GetConfigPathData(String configPath) +382
System.Web.CachedPathData.GetConfigPathData(String configPath) +243
System.Web.CachedPathData.GetApplicationPathData() +68
System.Web.CachedPathData.GetVirtualPathData(VirtualPath virtualPath, Boolean permitPathsOutsideApp) +3393715
System.Web.Configuration.RuntimeConfig.GetLKGRuntimeConfig(VirtualPath path) +189




Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.210
Dan @ Wolfe
#16 Posted : Monday, September 17, 2007 8:55:14 AM(UTC)
Dan @ Wolfe

Rank: Member

Joined: 8/8/2007(UTC)
Posts: 298
What was the solution to this. i'm having this same problem?

I'm sure it is something i'm doint wrong, or missing, but i don't know what?

Thanks

Dan



Originally Posted by: "GG" Go to Quoted Post

Anyone know why i am getting this error now:

Server Error in '/SFA' Application.

Failed to access IIS metabase.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.Hosting.HostingEnvironmentException: Failed to access IIS metabase.

The process account used to run ASP.NET must have read access to the IIS metabase (e.g. IIS://servername/W3SVC). For information on modifying metabase permissions, please see http://support.microsoft.com/?kbid=267904.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[HostingEnvironmentException: Failed to access IIS metabase.]
System.Web.Configuration.MetabaseServerConfig.MapPathCaching(String siteID, VirtualPath path) +3500394
System.Web.Configuration.MetabaseServerConfig.System.Web.Configuration.IConfigMapPath.MapPath(String siteID, VirtualPath vpath) +9
System.Web.Hosting.HostingEnvironment.MapPathActual(VirtualPath virtualPath, Boolean permitNull) +163
System.Web.CachedPathData.GetConfigPathData(String configPath) +382
System.Web.CachedPathData.GetConfigPathData(String configPath) +243
System.Web.CachedPathData.GetApplicationPathData() +68
System.Web.CachedPathData.GetVirtualPathData(VirtualPath virtualPath, Boolean permitPathsOutsideApp) +3393715
System.Web.Configuration.RuntimeConfig.GetLKGRuntimeConfig(VirtualPath path) +189




Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.210
Dan
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