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Shopping cart not clearing with change of user.
Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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I loaded a product into my cart, and signed out abandoning the cart. I signed in as a new user by creating a brand new account. I added a product to the cart and proceeded to the checkout. Both products were in the cart.
Shouldn't the first cart have been cleared away when I signed out? I repeated this test twice, same result. Maybe a minor oversight, but it is a shopper's privacy issue.
I'm running a fresh SP2 final install. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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Mitch,
If you are doing it on the same machine, is'nt the cart controlled by a cookie? If so, then it still would be in your cart, regardless of the sign in info. |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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True, nuf. But multiple users (like at a library or at work on a shared server) shouldn't have to clear their cookies. I would think at a change of users, the cookie should change or get wiped. I have to sign back in to see my past orders, but not what's in someone else's abandoned cart???.... Hmmmm.
Prompts one to wonder what else is getting deposited in the cookie for other users to find. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 2,136
Was thanked: 1 time(s) in 1 post(s)
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What happens if you remove the Cart ID Cookie Name on BVAdmin > Options > Users? |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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Andy,
Test: I signed in as User1, loaded the cart and signed out - signed in as User2 and found User1's cart still full.
Also, the "Last item viewed" content block failed to clear.
I ran this after clearing the field for CartID, and again for UserID. Same results. Each new user signing in saw the contents of the previous shopper's cart.
I also unchecked "remember users" and still saw the abandoned products in the cart. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 2,136
Was thanked: 1 time(s) in 1 post(s)
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Seems like a bug...or at least it does not match our expectations. |
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Rank: Member
Joined: 11/25/2003(UTC)
Posts: 370
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You would have to close your browser first most likely between your test. |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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These are stored in cookie in the users browser. We could add an option later on to clear out these cookies when a user logs out. The reason why this was done in this way was is that we had complaints that users would lose their carts when they started a cart signed out and then logged in.
The issue gets more complicated if a user creates a cart logged in, then later logs out and creates a new cart and then signs in again. Which cart do we use? Do we merge them? What if they have different shipping/billing info on them?
So the easy fix was just to make the cart ignore the user. The problem is that if a user doesn't sign out, the cart will stay around even when they close the browser. If we decide to implement these features then every merchant will want it to work a different way, even though their way is the right way of course. :-) |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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There is way to do some things "right enough".
I'm OK with it, til I get an angry phone call from hubby shopping for a surprise B'day gift for the Mrs., and it looks like a (minor) security issue.
Let it go. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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