Rank: Member
Joined: 7/15/2004(UTC)
Posts: 368
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Was there an update done to the Product Choice Dropdown? Products were imported pre-SP2 with all choices going in as Product Choice and not Product Modifier. Since SP2, the items with the Product Choice Dropdown will not add to cart. There is no error, nothing happens at all. When I go in and add a null "Please Select" it still doesn't work. Inventory has been disabled and we have tested with both the BVC5 and BV4 template. When the same product is set up with Product Modifier Dropdown the product adds to cart as normal.
Anyone else with this problem? |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Is this happening when you create a new product, or just on old products? |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 3/8/2007(UTC)
Posts: 139
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Hi Wanita,
I am not able to re-create your issue on any of my test stores. Is the site on a live server?
Thank you,
Everett |
Everett Comstock
BV Software |
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Rank: Member
Joined: 7/15/2004(UTC)
Posts: 368
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The problem comes up on products that were imported before SP2 was installed. I'll start a support ticket - I can't post the url yet. |
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Rank: Member
Joined: 11/15/2006(UTC)
Posts: 52
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This applies to me too. Please post the solution. Thanks.
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Are you seeing anything in the EventLog? |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 11/15/2006(UTC)
Posts: 52
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I'm not getting this problem now.
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