I had a customer call me up in Live Chat and said she could only get Priority Mail to show up as a shipping choice (at the cost of $55). I talked her through a Shipping Rates check, which did show FedeX Ground based on her zip code, but when she got to the Checkout Page (one-page Checkout), after entering all her information, no FedEx choices showed up. She said she was using Google Auto-Fill. I said to make sure that BOTH the state and zip are correct, as this will cause a problem with FedEx. She did and it didn't show up. So I put the order through myself using her info and it showed up just fine.


After I put it through she went back and tried again and this time it worked! So perhaps is Autofill causing a problem that was cleared by my putting it through on my end (through the actual store, not using the New Order Page).