Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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Something needs to change on the One-Page checkout -- I've had a few customers now have problems checking out because they hadn't retrieved shipping rates and selected a method. They see:
Shipping: $0.00
And think they are getting free shipping! The click Place Order and of course they are returned to the checkout page with the message about selecting a shipping method, but they don't see that. It would be great if *something* pre-populated the shipping area or something next to "Shipping: $0.00" indicated to them that they needed to DO SOMETHING.
I really think a javascript error popup would be better than an obscure message at the top of the screen. Or what would be more ideal is for the shipping choices to show up automatically once they enter their state and zip -- ala AJAX -- like is done if they are already logged in. And then PRE-FILL the shipping cost with either the cheapest method OR a preselected method chosen by the merchant. |
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