Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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I'm seeing a lot of errors in my event log like this:
The file '/BVModules/Themes/birdsafe/controls/zupreem.aspx' does not exist ...
the page "zupreem.aspx" is a URL rewrite for a category -- I'm not sure how the path to my theme is getting inserted. I'm also seeing this with the path to my affiliate program inserted. I think these are customers and not spiders -- there are tons of them daily. It doesn't seem to create an error for the end user, only in the Event log, which gets really unusable with all these entries.
Anyone have a clue? |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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...yea. Better controls over the event log. http://forums.bvcommerce...lt.aspx?f=78&m=48994It'd be great to be able to filter out the dozens of useless entries (old links/products/categories crawled by 'bots) so we can get a look at whatever else may be going wrong without incurring a terminal case of eyestrain. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 4/10/2006(UTC)
Posts: 462
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The paths that are logged in the event log are the actual path the server attempts to locate a file at (meaning after the url is re-written). As such almost any error you see with a file not found problem is going to reference your themes folder because that is where all your files are actually located. Basically that error is indicating that some piece of that page is trying to reference the "Zupreem.aspx" file in an incorrect manner. The best way to illustrate this is probably by example. Because of the URL re-writing if you work on a file in your themes folder and make a reference like "./Zupreem.aspx", the web site is actually going to be looking in the "/BVModules/Themes/birdsafe/" folder for that file, even though your actual web url may only be www.mydomain.com/cat.aspx where the ./ syntax would appear correct. The proper way to reference that file would be relatively based on the actual, resulting url for that file. Being more a programming language guy than an "english" language guy this may sound confusing but it was the best i could do to describe the potential issue. It should also be noted that the where a file is looked for is different for links that are rendered by the browser and the server based references. |
Netriplex Corporation<br /> |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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Okay David -- you lost me. How could the file "not be found"?? I follow as far as a reference, and I suppose that reference is in my menu control which is located in my Header in the theme folder -- but I still don't understand: A) why it's saying file not found -- unless the URL rewriting is not working -- and B) why throw an error in the event log.
this is a sporadic type error and has nothing to do with working on or editing the Header (or any other file in the theme folders).
Are you saying that in my menu control, I should reference the actual URL i.e./categories/categoryID --- rather than the rewritten URL? Doesn't that take away from SEO? |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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We've seen these log entries too and currently believe they may be related to Ajax callbacks that aren't pointing to the correct location. We're looking into the causes and solution but it does not appear to affect functionality of stores at this time.
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