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Can you please consider removing moderation for paying customers?
Rank: Member
Joined: 4/30/2007(UTC)
Posts: 383
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With the forums being one of the faster and more efficient means of help it's frustrating to have wait hours, sometimes a day to get a moderated post to show up. I can understand moderating after the fact, or moderating new users, but what's with the moderation of paying customers?
I just made a post I want to edit and can't because the post itself may not show up for hours, or until tommorrow.
Just a thought?
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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We try to moderate quickly during business hours, but sometimes in off hours they build up. My suggestion would be to put a post into the "Technical Questions" forum (those are not moderated, all moderated forums are labeled). We try to limit the posts in the Bug Reports forum to only true bugs. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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Rank: Member
Joined: 4/30/2007(UTC)
Posts: 383
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I totally understand, but consider giving members above 20 posts that you know own the software the ability to post. You can always moderate just as you are now, and the content is already locked to outsiders anyway.
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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We'll try the bug forum without moderation for a while. It's turned off now. If everything goes smoothly we'll leave it turned off.
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Rank: Member
Joined: 4/30/2007(UTC)
Posts: 383
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I just think it's faster, obviously I think we all understand the need for moderation. Thank you.
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