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product shows on category page, but fails when clicked.
Rank: Member
Joined: 1/27/2004(UTC) Posts: 38
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I'm having an odd sort of problem. I created a clean SP3 site (demo for the time being), then imported from a BV4 store. A few products are showing up in the category list, correct product images, sku's and everything, but when clicking them, I get an error page, "An error occurred while trying to find the specified product." I'm kinda flabbergasted. I'm not specifying any custom url rewriting (though the default functionality is on), the inventory seems ok. I've tried deleting the product, then creating a new one with the same photo, description, and category. An example here: http://new.maggiemakesit.com/De...x?sortorder=0&page=4Click on the last product on the page, BN44-GT-BP. Other products from that category page are fine, such as BN23-WP-CC. Is this a demo thing? Or a bug? Or something else?
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Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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Have you opened that product and saved it within BV5 -- not that that's a solution -- but I found when I imported products, there were problems until I actually edited them within BV5 and saved them -- there are apparently multiple db tables that hold info that aren't populated at initial import (importing from SF6 in my case) |
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Rank: Member
Joined: 1/27/2004(UTC) Posts: 38
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I tried opening and saving, cloning it, making a new product with the same pictures, sku, etc. None of which worked.
However, it does seem to be related to the SKU's and url rewriting. Most have dashes. If I remove the dashes, everything's fine. What's odd is it works for most of the products that have dashes without any change. Thinking there was some caching related issue going on, I restarted the application pool under IIS, which fixed all of the ones that weren't working save one, which I edited manually. Odd, but... meh. Works now.
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