If I hold the mouse over the logo img in the site when I hard-type the URL in, the "Shortcut to www.medsupplier.com' message in the bottom tray stays until I move the mouse.

If I hold the mouse over the logo img in one you say is broken, (reached via the instructions above) , the 'Shortcut..." message flashes and leaves.

There is a difference. Good catch. Beyond me why... I will say, I never, ever put 'home' in the upper nav. I've had problems up there since SP1. This is a navigation issue for sure, but I don't know how to get it fixed.

Try putting 'home' in the left menu stack and disabling the 'home' in the logo. See what happens.

Sorry Mitch... i was referring to something else. IM going to post some screenshots of the problem in order ;)

The only thing i can currently think of is because i created my own custom HTML catoegry structure on the front page. For some reason its remembering the category structure going to the front page, and keeping that same structure leaving the front page, even though the product leaving the front page is under a different category!

Bryan, not tested, not verifed on SP 3. caplink did a mod.


http://forums.bvcommerce.com/default.aspx?f=78&m=48508



I'll toss this into a dev site later today as I'm getting the same randomness. Are you seeing this problem by watching someone through sightmax or are you experiencing the problem when you browse yourself?



I ask because when I'm working, I usually have 5 or 6 tabs open with various parts of the front and back open of the same site and I hit this issue every once in a while and wonder if it's related to this.

There is something going on with ...sitename.com/default, and ...sitename.com/<null>. Why the difference when clicking the logo?

On some BV sites you get either .../Default -OR- ..../default at the same site when on the home page depending on how you got 'home'.


On some BV sites, if you type in '/default' (mine for instance) you get a 'page not found' error.

How are these set?

I just went to the source (my wife, an SAP guru and 30 year programmer going back to the punch-card days)

On some unix machines, upper case matters in file names. Also, the missing/reappearing '/default' likely means that a different part of the code is being used and is causing only a partial refresh when going 'home'. This can cause the menu to stay as-is.

That's the difference between the logo and the menu 'homes'.



http://www.byoguitars.com/ for instance. Try it, upper case D, lower case d depending on the way back to 'home'.


Anyone remember '/index'?

I wish she'd tackle our needs, but I can't afford her.

i tried both the logo at the top and the home in the nav. Both have the same results. The menu doesnt change. Im going to do a refresh on the server to see if some of my changes need it...

Mitch,


I understand what you are talking about. I see it as well. However, clicking on home in the cat structure, or clicking on the logo doest change the intial problem i am having. The menu is still staying the same.



Even worse, I put the BV nav on the front page for Root Only. I come in the site on a product, visit the home page and in my root menu it states i am in a category. Check this out in the screenshot. How can I be in the equipment category if im on the homepage!



The 5 links in the bottom are NOT custom. They are straight out of the admin.

This time I came on the homepage and clicked on a product from the home page. My navigation shows only the roots after clicking o nthe product, even though this product does belong to a category.


My breadcrumbs are correct... Home > Diagnostic > AEDS and Defibrillators. I wonder why the category tree is not populating correctly with products on the front page? Weird.

well i tried troubleshooting what you said mitch, clicking on the logo vs home and they both show the same results. Ive never had this problem in BVC2004 so it is definetly something in the category menu code. I retraced my steps, troubleshooted multiple times, each a different method and still show the same results. My next test is to put a content block in the menu, let BV poulate the products and see if those links work. That way i can compare my custom html with BVs to see if there is a difference in the way the links are set up.