We have had a few orders go through over the past few weeks where the customer authorized payment by paypal and everything seemed normal from their end. Upon trying to capture , we are getting an error "please contact buyer." Paypal technical support reports that these transactions were credit card declines from the customers bank.


Is there a solution (possible addition of a workflow step) to give the customer an error if their card is declined by paypal. With the default settings, declines seemingly slip through. Any help would be greatly appreciated. thanks!

Yup, I guess that would work. thanks.

It still seems like a flaw in the way the authorize at purchase, charge later system works.