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PayPal Express - 2 entries in bvcOrderPayment table?
Rank: Member
Joined: 3/14/2008(UTC)
Posts: 10
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In version 5 3.2 (with latest core fix in place)....
With PayPal express enabled as an additional payment option....
From the cart, if you select PayPal as the payment option and then submit, it will create an entry in the bvc_OrderPayment table and then redirect to PayPal.
If you now follow through the PayPal process to the point you are returned to the shop's confirmation page and then click on the Pay button, it will then take you to the receipt page but at this point it is creating ANOTHER entry in the bvc_OrderPayment table instead of updating the previous copy.
So I go to Admin now, and then to the order's payment details screen I get 2 PayPal express boxes - one with "<SPAN id=ctl00_MainContent_GridView1_ctl02_lblStatus>Paypal payment currently has no status." and the other with the "<SPAN id=ctl00_MainContent_GridView1_ctl03_lblStatus>Paypal payment has been authorized."
Surely the first box should not be there and the original table entry should have been updated or deleted?
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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I have noticed this as well, and I get a few PP orders a week that PayPal says the order did not complete, even though the first express box says "PayPal Express Payment accepted" -- the second message says something about telling the customer to choose another payment method - I'm nto sure where the breakdown is occuring. |
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Rank: Member
Joined: 3/1/2006(UTC)
Posts: 1,142
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Thanks, we will look into why this is occurring. |
Justin Etheredge
Senior Software Engineer
BVSoftware |
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