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tadakan
#1 Posted : Thursday, April 24, 2008 4:26:30 PM(UTC)
tadakan

Rank: Member

Joined: 4/24/2008(UTC)
Posts: 2

I searched through the forums a little, but I didn't find any glaring reference to this problem so apologies in advance if this has already been discussed.


I didn't personally do the install of the bv app in to our server (I think BV themselves did it for us.) But as long as I've been working on this system there has been an error with the logout function.



My javascript knowledge isn't great, but I can basically follow the logic of stuff and follow the references around and so far as I can tell everything is referenced correctly. When I look at the signout link before clicking it, it does refer to the correct address: http://99.139.xxx.xxx:xxxx/bvc5/logout.aspx and when I click it, it does seem to run the javascript to log the user out, but it does not pop up the page that has a link back to "home." It just shows the default page can not be displayed error.



I haven't edited or moved any of the files that refer to these links and I'm pretty sure no one else has, but this is really driving me nuts.



If I manually change the link to the home page then obviously the log out script won't run and that's no good either. Any suggestions? I don't really want to try hacking together a new script from parts of the login and logout scripts since my brain is exploding from my html/css/asp binge of the last week and a half, but I don't think that's the problem anyway because the user is logged out when I navigate back to the main page.



Any ideas would be greatly appreciated.



edit:

I realized it's vbscript, not js. But regardless, it isn't working and I don't know it very well.
Noah
#2 Posted : Sunday, April 27, 2008 9:02:19 AM(UTC)
Noah

Rank: Member

Joined: 11/6/2003(UTC)
Posts: 1,903

What is your store site routes set to and are you using SSL?
Noah
tadakan
#3 Posted : Monday, May 12, 2008 11:58:16 AM(UTC)
tadakan

Rank: Member

Joined: 4/24/2008(UTC)
Posts: 2

Sorry, been crazy busy and out of town lately. Not sure what you mean about the path of the site? It's currently residing on a server w/ a static IP address so it's http://xxx.xxx.xxx.xxx/bvc5 if that's what you mean?

We're not using ssl, no.



The weird thing that I just noticed (not sure if it matters) is that in firefox the logout fails to http://localhost/bvc5 which shouldn't work on a client machine right?

but IE 7 goes to the IP address/bvc5/logout.aspx which should be correct.
dmcbrier
#4 Posted : Tuesday, June 10, 2008 9:38:53 AM(UTC)
dmcbrier

Rank: Member

Joined: 8/25/2007(UTC)
Posts: 124

I am having the same issue. We do not have SSL turned on at this point..
We are also using a static IP address so it's http://xxx.xxx.xxx.xxx/bvc5.

Will this resolve itself when SSL is turned on?

Thank you.
CorneliuTusnea
#5 Posted : Tuesday, June 10, 2008 9:42:38 PM(UTC)
CorneliuTusnea

Rank: Member

Joined: 8/17/2006(UTC)
Posts: 681

I remember I've tried to fix this issue on my site a while ago.
I just checked my source code and I think the fix was to delete the Response.Clear() line at the bottom of the Page_Load even in the Logout.aspx.vb file.
Remove that line and test it. It should work.
Regards,
Corneliu.
http://www.bestgames.com.au
http://www.bestchess.com.au



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