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sternyy
#1 Posted : Monday, June 23, 2008 10:56:45 AM(UTC)
sternyy

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Here is a error in my even log:


"The underlying shipping method did not return any rates."



That is the only error info.
Andy Miller
#2 Posted : Monday, June 23, 2008 12:00:42 PM(UTC)
Andy Miller

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That looks like a message from my Shipping Rate Rule Providers. I record that message if you have a shipping cost rule that uses rates from another shipping method, but that other shipping method did not return any rates. For example, if the default rule were "For all other packages, use rates from UPS", but UPS did not return any rates, then I would add this message to the event log.

The message itself is for your information. There are many reasons why the underlying method did not return any rates: the carrier's server might be unavailable, the package dimensions or weight might exceed the carrier's limits, etc. If the underlying method did not return rates because of an error, it will probably record a message of its own.
Andy Miller
Structured Solutions

Shipper 3 - High Velocity Shipment Processing
sternyy
#3 Posted : Monday, June 23, 2008 12:31:40 PM(UTC)
sternyy

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Sorry... Yes Andy this is from your plugin. I asked because i have no clue which product or products did this. Because there are so many possibibilties to why it got logged, how can i troubleshoot it to see what created it?
Andy Miller
#4 Posted : Monday, June 23, 2008 2:52:07 PM(UTC)
Andy Miller

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I just posted version 2.7.3 of Shipping Rate Rule Providers for BVC5 SP3+ with more useful messages. For example,

http://screencast.com/t/VxPW3QMk0Vn

You can download the new build from my downloads page,

http://structured-solutions.net/downloads.aspx
Andy Miller
Structured Solutions

Shipper 3 - High Velocity Shipment Processing
sternyy
#5 Posted : Tuesday, June 24, 2008 11:36:02 AM(UTC)
sternyy

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I will try it out today. thanks!
sternyy
#6 Posted : Tuesday, June 24, 2008 1:47:31 PM(UTC)
sternyy

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Andy, it says 2.6 next to SP3.1... i dont have SP3.2.
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