Rank: Member
Joined: 2/21/2007(UTC) Posts: 1,113
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This issue has been addressed before but we never got a response. Has ANYONE figured out why we sometimes get three vendor emails for each order? This is for ONE item -- the vendor gets three copies of the same email -- at least two, but sometimes three. |
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Rank: Member
Joined: 12/23/2003(UTC) Posts: 909
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perhaps the vendor email notification is in multiple Workflows? |
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Rank: Member
Joined: 7/22/2008(UTC) Posts: 2
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I haven't went live with my site yet, but while testing I was getting two vendor drop ship emails also. After stepping through the code a few times, I noticed that when the workflow task "Process New Order" was executed at the 9th step ("Receive Credit Cards") would trigger the "Run Work Flow If Paid" workflow. I guess as soon as the payment is recieved it triggers the "Run Work Flow if Paid" so I didn't need it in the "Process New Order" workflow. I just deleted step 10 of the "Process New Order" workflow which is the "Run Work Flow if Paid" becuase this step was already being triggered when the payment was received. So far I'm only getting one drop ship email.
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