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Shipping shows up twice when Shipping Discounted
Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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I've been running a special giving customers 20 percent off ground shipping this month. Everything works okay and calculates okay, except on the Receipt page it shows BOTH lines of shipping --, such as:
Subtotal: $20
Shipping: $5.00
Shipping $4.00
Total: $24.00
As I say, the total is correct -- on the order it shows the first line crossed out, but on the Receipt page, customers think they are being charged twice for shipping.
Does anyone have a suggestion for how to either cross out the original amount or add a line that shows the discount? I was able to add a Shipping Discount line in the Confirmation Email, but the receipt page is throwing folks off. |
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
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Hey Joe, can you check the HTML of the receipt page and see if the two line items are isolated by a div or a span? |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
|
Matt,
It's only one container:
<span id="ctl00_MainContentHolder_ViewOrder1_ShippingTotalField">
Yet it is showing both values. |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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I tried adding:
<span class="MarkDownPrice">
to the line since that is what shows up in the Admin and there the first item is struck-through -- but it doesn't seem to work on Receipt.aspx |
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
|
hey joe, I just looked at the .vb file. I'm seeing <span class="MarkDownPrice"> as well.
Can you check your stylesheet and see if you have:
.MarkDownPrice {text-decoration: line-through;}
If that doesn't work, add the !important:
.MarkDownPrice {text-decoration: line-through !important;}
If that doesn't work.... we'll try something else! |
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
|
You are the man, Matt!
That did it -- I did not have:
.MarkDownPrice {text-decoration: line-through !important;}
in the stylesheet -- added it and it works great now -- now I wonder what things will look like after I remove the offer! |
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
|
nice!
I think the MarkDownPrice only displays when there is a markdown as it's an IF THEN in the .vb file.
if it still does a line through, you can change the style from line-through to none. |
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