Rank: Member
Joined: 1/30/2008(UTC)
Posts: 215
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Just wondering as we're bordering on 4 months I think since it was supposedly ready for release. Is there another beta or RC coming? PromoManagers promotional items
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Rank: Member
Joined: 12/19/2006(UTC)
Posts: 153
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In the other forum folder, last week Marcus replied something like "it will be ready when it's ready." His response seemed a little touchy to me, so I'm guessing their progress is going slow. Don't hold your breath; I gave up on it 3 months ago!
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Rank: Member
Joined: 6/6/2005(UTC)
Posts: 483
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Last I knew they identified some new issues in the beta edition which required fixing and testing in a new beta. Marcus took a lot of heat for releasing an update that was not fully functional so he is a little more cautious with this release. I don't blame him.
You can have it fast, you can have it right, but you can't have both. Thats the way it is with everything.
Bob Noble
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Rank: Member
Joined: 7/3/2007(UTC)
Posts: 79
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I can understand, and have no issues with being more cautious. But I felt that his response to my post in the other forum was both childish and petulant. Why not just say sorry, but we don't have a release date yet for xyz reason.
As a paying customer, I now feel incredibly disillusioned.
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Jason,
I'm sorry if my previous response sounded short. We've had several personnel changes here as well as PCI compliance switching to PA-DSS. We're balancing service pack 5.4 with work that we're doing on 5.5 for PA-DSS compliance and custom programming work. On top of that the feedback from the first beta of 5.4 was that it isn't ready to release yet.
I've taken a lot of heat in the past for being too optimistic on release dates. Going forward I would rather not specify release schedules until I know for sure that a given product is ready to go. We're still working on service pack 5.4 and will be putting out a beta 2 version for testing before final release. I don't have a release date for beta 2 of 5.4 yet.
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Rank: Member
Joined: 2/21/2007(UTC)
Posts: 1,113
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At least you get a response here -- if you haven't tried other Ecommerce platforms, then you probably aren't aware how lucky you are that you got one -- competitors to BV that put out a NET2 platform don't care about you unless you are paying them five figures for custom development. |
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Rank: Member
Joined: 10/19/2005(UTC)
Posts: 53
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Hello,
Well, thanks Marcus for getting back to us. I have to admit that I was put off by your previous comments and really just did not know what the proper response should have been. I really felt that any further conversation on the subject was and is futile to the point I have been playing around with other asp.net ecommerce apps. As a solutions provider I have an obligation to meet my clients expectations. When I recommended BVC5 to my client I assumed that all the CURRENT features that were in BV2004 would naturally find there way into BVC5. I made a huge error in assuming this. After purchase was made, we realized that some features that were in the previous version were either excluded or depreciated. It is what it is.
I have been extremely satisfied with BV Software and its flexibility. I hope that we can get the growing pains behind us and continue to deliver a high quality product to our customers.
Thanks,
TJ Havens
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