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MitchA
#1 Posted : Tuesday, July 15, 2008 12:50:51 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

A Safari user says the Submit button on my Contact Us page doesn't work. It works fine in IE6 and FF2.


Anyone else find any other Safari quirks?
Optimists invent airplanes,
Pessimists buy parachutes.
Marcus
#2 Posted : Wednesday, July 16, 2008 10:40:12 AM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Do you have any custom javascript? There is nothing special about the contact page button and we test in Safari frequently.
[email protected]
#3 Posted : Wednesday, July 16, 2008 11:14:33 AM(UTC)
gdelorey@mitcs.com

Rank: Member

Joined: 10/11/2006(UTC)
Posts: 162

Thanks: 1 times
Mitch -

Our contact us page works fine in Safari as well.

: Greg
MitchA
#4 Posted : Wednesday, July 16, 2008 12:12:43 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Nope, ootb. Perhaps this user has something set poorly. I'll assume if she had reloaded the page it would work - no other sim complaints
Optimists invent airplanes,
Pessimists buy parachutes.
Matt@9BallDesign
#5 Posted : Wednesday, July 16, 2008 3:47:46 PM(UTC)
Matt@9BallDesign

Rank: Member

Joined: 12/23/2003(UTC)
Posts: 909

does the contact form contain any required elements? if so, there could be a possibility that the validation isn't displaying properly?

i.e. * Phone Number Is Required
Matt Martell


http://www.9balldesign.com - Web, Print, Graphic


http://www.martellhardware.com/ - Decorative & Builder's Hardware

------------------------------------------------
MitchA
#6 Posted : Wednesday, July 16, 2008 5:17:26 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Matt got it. She must have missed the red "!". I tried it with all of the queries filled... I failed to test completely..... ;)

Dunno how she could've missed it - no magnifying glass I guess.



Any way to make this bigger?
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Optimists invent airplanes,
Pessimists buy parachutes.
Matt@9BallDesign
#7 Posted : Thursday, July 17, 2008 9:27:47 AM(UTC)
Matt@9BallDesign

Rank: Member

Joined: 12/23/2003(UTC)
Posts: 909

Hey mitch, add this to your stylesheet, please test in various other spots on the site, specifically the checkout page. Purposefully leave stuff blank so the validation displays.

.contactform .formfield span span {margin-left: 3px; font-size: 18px; font-weight: bold;}

This will format the ! or * in any form wrapped in <div class="contactform">. The anthem label is on the fly so the generated ID's don't help in isolating it down to an exact class or ID. Which is no big deal.

If you'd like to do this globally, try this in your stylesheet

td.formfield span span {margin-left: 3px; font-size: 18px; font-weight: bold;}



A tiny css tidbit:

If you'd like to position the vertical alignment of the ! or *. I suggest using {position: relative; top: #px;} replace # with a number, add to the above lines. However, you may not get 100% alignment across the browsers. Honestly, I'd hold on this though because it's going to position both elements (!/*) and it'll look awkward. Try it if you'd like, you'll understand what I'm referring too when you see it.

It's 100% solid to set a span to display: block; and use padding to position elements, but in this case, if you set the span to block, it will clear the input field and appear underneath the text input. Doesn't really help the look of the form, since it formats the span prior to validation and it looks pretty bad..LOL..
Matt Martell


http://www.9balldesign.com - Web, Print, Graphic


http://www.martellhardware.com/ - Decorative & Builder's Hardware

------------------------------------------------
MitchA
#8 Posted : Thursday, July 17, 2008 1:08:22 PM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Thanks, Matt. I'll save this for the weekend.
Optimists invent airplanes,
Pessimists buy parachutes.
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