BV Commerce Forum
»
BV Commerce Support
»
General Support
»
Safari user says Submit button doesn't work
Rank: Member
Joined: 3/3/2006(UTC) Posts: 1,737
|
A Safari user says the Submit button on my Contact Us page doesn't work. It works fine in IE6 and FF2.
Anyone else find any other Safari quirks? |
Optimists invent airplanes, Pessimists buy parachutes. |
|
|
|
Rank: Member
Joined: 11/5/2003(UTC) Posts: 1,786
|
Do you have any custom javascript? There is nothing special about the contact page button and we test in Safari frequently.
|
|
|
|
Rank: Member
Joined: 10/11/2006(UTC) Posts: 162
Thanks: 1 times
|
Mitch -
Our contact us page works fine in Safari as well.
: Greg
|
|
|
|
Rank: Member
Joined: 3/3/2006(UTC) Posts: 1,737
|
Nope, ootb. Perhaps this user has something set poorly. I'll assume if she had reloaded the page it would work - no other sim complaints |
Optimists invent airplanes, Pessimists buy parachutes. |
|
|
|
Rank: Member
Joined: 12/23/2003(UTC) Posts: 909
|
does the contact form contain any required elements? if so, there could be a possibility that the validation isn't displaying properly?
i.e. * Phone Number Is Required |
|
|
|
|
Rank: Member
Joined: 3/3/2006(UTC) Posts: 1,737
|
Matt got it. She must have missed the red "!". I tried it with all of the queries filled... I failed to test completely..... ;) Dunno how she could've missed it - no magnifying glass I guess. Any way to make this bigger? MitchA attached the following image(s): contact-us-1.jpg (14kb) downloaded 36 time(s).You cannot view/download attachments. Try to login or register. |
Optimists invent airplanes, Pessimists buy parachutes. |
|
|
|
Rank: Member
Joined: 12/23/2003(UTC) Posts: 909
|
Hey mitch, add this to your stylesheet, please test in various other spots on the site, specifically the checkout page. Purposefully leave stuff blank so the validation displays.
.contactform .formfield span span {margin-left: 3px; font-size: 18px; font-weight: bold;}
This will format the ! or * in any form wrapped in <div class="contactform">. The anthem label is on the fly so the generated ID's don't help in isolating it down to an exact class or ID. Which is no big deal.
If you'd like to do this globally, try this in your stylesheet
td.formfield span span {margin-left: 3px; font-size: 18px; font-weight: bold;}
A tiny css tidbit:
If you'd like to position the vertical alignment of the ! or *. I suggest using {position: relative; top: #px;} replace # with a number, add to the above lines. However, you may not get 100% alignment across the browsers. Honestly, I'd hold on this though because it's going to position both elements (!/*) and it'll look awkward. Try it if you'd like, you'll understand what I'm referring too when you see it.
It's 100% solid to set a span to display: block; and use padding to position elements, but in this case, if you set the span to block, it will clear the input field and appear underneath the text input. Doesn't really help the look of the form, since it formats the span prior to validation and it looks pretty bad..LOL.. |
|
|
|
|
Rank: Member
Joined: 3/3/2006(UTC) Posts: 1,737
|
Thanks, Matt. I'll save this for the weekend. |
Optimists invent airplanes, Pessimists buy parachutes. |
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.