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Richard
#1 Posted : Thursday, July 24, 2008 11:14:54 PM(UTC)
Richard

Rank: Member

Joined: 4/28/2003(UTC)
Posts: 141

We have stopped getting realtime rates from USPS and UPS tonight and have numerous system errors in our event log. Anyone else having problems getting rates tonight?


This is the error

The remote name could not be resolved: 'production.shippingapis.com'[ at System.Net.HttpWebRequest.GetResponse() at BVSoftware.BVC5.Shipping.USPostal.RateService.readHtmlPage(String url) at BVSoftware.BVC5.Shipping.USPostal.RateService.Domestic(USPostalProvider provider, ServiceType serviceCode, AvailableShippingMethod method, ShippingGroup package, Collection`1 suggestedPackages, Decimal maxWeight) at BVSoftware.BVC5.Shipping.USPostal.RateService.RatePackage(USPostalProvider provider, AvailableShippingMethod method, ShippingGroup package, Collection`1 suggestedPackages) ]



Thanks in advance

Richard

www.somethingmorestore.com
Richard
#2 Posted : Friday, July 25, 2008 7:27:26 AM(UTC)
Richard

Rank: Member

Joined: 4/28/2003(UTC)
Posts: 141

Never mind its working again, must have been a server down.

Richard
[email protected]
#3 Posted : Friday, August 1, 2008 5:01:00 PM(UTC)
bobn@laurastamm.net

Rank: Member

Joined: 6/6/2005(UTC)
Posts: 483

I've been having trouble getting rates for international shipments, mainly to Canada since USPS raised their rates the last time. What do I need to do to fix it:

Bob Noble
birdsafe
#4 Posted : Wednesday, August 6, 2008 11:52:18 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Bob -- check for a hotfix on this if you don't have the latest -- I do seem to remember that the terminology on the shipping method had to match what the USPS servers have exactly.
Richard
#5 Posted : Thursday, August 28, 2008 11:42:53 AM(UTC)
Richard

Rank: Member

Joined: 4/28/2003(UTC)
Posts: 141

Has anyone figured out what is wrong with the international rates not returning. The only thing we get back is priority mail international, nothing else. We have all the hotfixes applied and running BV5 3.2

Richard
www.somethingmorestore.com
birdsafe
#6 Posted : Thursday, August 28, 2008 11:46:02 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

What other rates are you looking for? The only rates I think USPS will return any longer are for Priority Mail and Express Mail -- all other "parcel" and "first class" type methods are no longer valid for online rates -- you cannot even go to USPS.com and get them. The ONLY way to ship a package by First Class Mail International is to take it to the post office and pay for it in person. You will NOT be able to get those rates in your store.
Richard
#7 Posted : Thursday, August 28, 2008 12:43:48 PM(UTC)
Richard

Rank: Member

Joined: 4/28/2003(UTC)
Posts: 141

First Class International rates should be working, they are on the USPS Site.

Richard
www.somethingmorestore.com
birdsafe
#8 Posted : Friday, August 29, 2008 11:44:28 AM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

I think they want you to go to thier site for it -- I can't get it to show in Endicia either.
Richard
#9 Posted : Friday, August 29, 2008 11:53:31 AM(UTC)
Richard

Rank: Member

Joined: 4/28/2003(UTC)
Posts: 141

Joe it works great for me in Endicia. Have you downloaded the lastest versions?

Richard
www.somethingmorestore.com
[email protected]
#10 Posted : Friday, August 29, 2008 2:48:29 PM(UTC)
bobn@laurastamm.net

Rank: Member

Joined: 6/6/2005(UTC)
Posts: 483

We had not been able to get International Air rates to work (International Priority was the only one working) until sometime last year. From then, everything was working great until the last postal rate increase. Now we get nada again.

This adds more evidence to my original Conspiracy Theory:

Computers were Never intended to work. They just work long enough so you say "If this works, I could really use it in my business!!!"

Bob Noble
pbannette
#11 Posted : Saturday, August 30, 2008 6:10:50 PM(UTC)
pbannette

Rank: Member

Joined: 3/25/2006(UTC)
Posts: 111

Hi,

The USPS changed their shipping after the last increase. They do not have the same methods now as they had before.

This link should show all the current methods. http://www.usps.com/business/international/welcome.htm

and http://www.usps.com/business/international/internationalshipping.htm

I have Endicia and it shows all the available methods, which have changed since the last price increase and service changes.

Bob
birdsafe
#12 Posted : Monday, September 1, 2008 8:29:41 PM(UTC)
birdsafe

Rank: Member

Joined: 2/21/2007(UTC)
Posts: 1,113

Maybe I need an Endicia update -- the problem, though, is that you cannot get it to show up in BV5
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