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hotweazel
#1 Posted : Wednesday, September 24, 2008 12:33:00 AM(UTC)
hotweazel

Rank: Member

Joined: 8/16/2007(UTC)
Posts: 12

I have entered my account number, applied for a meter number and entered that in and left the service URL as default: https://gateway.fedex.com/GatewayDC


However, when I try to check rates it says: "$0.00 - To Be Determined. Contact Store for Details"



In diagnostic mode, the event log displays XML error and it lacks an originating address. I believe this is the problem...is there somewhere in admin panel where I am supposed to enter my address? I called FedEx and they said the meter number has correct information (address) and tied to my account number. I cannot figure this out. Is the originating address supposed to be included in the XML request OR is it tied into the meter number? Do you think there is a problem with the meter number? Please help...thank you!
MitchA
#2 Posted : Wednesday, September 24, 2008 9:49:13 AM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Be sure the store knows where the product is shipping from - set on the product edit page. Manufacturer, store, vendor.

Set the store addy at (Green tab) Content > Store Info
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