Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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have a customer who is trying to upload a .wav file to be available for download once the associated product is purchased. She has uploaded the file to the root "files" folder, but it is not showing up thru the FILE DOWNLOAD existing files drop-down menu when trying to apply this file to the product. Any ideas?
Let me note that the file is 40Mb in size, and trying to perform the on-line upload resulted in a time-out. |
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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Just checking in...Anyone have any ideas what would be preventing this from showing in the available files drop-down? |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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File permissions would be the only thing I could think of. Make sure the ASPNET account can view and modify the file. Once it's in the /files folder it still needs to be added to the file library which will record it in the database and append the .config extension to prevent people from downloading it directly.
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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Marcus,
Sorry for the delay in posting a reply back - The "files" folder has M, RE, R, W permissions on it, and these are successfully passed down to the files within the "files" folder. This has worked fine on all other files they have linked to products, they/we just cannot get this new file to be seen by the system via the BV admin.... |
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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Marcus,
Just trying to followup here....As I mentioned before, all file permissions are fine; the file upload/link-to-product works fine for other smaller files, including other smaller MP3 files, just not for these larger MP3 files. Anything else you an think of? Where can we look at and/or change the max file upload size?
The puzzling thing about this is that even if we place the file in the FILES folder, the system will not recognize these larger MP3 files so manually selecting an existing file options do not work either |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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ASP.NET has a 4MB max file upload size by default. Actually it's the max HTTP request size. You need to edit your web.config file to set this tag: Code:<httpRuntime maxRequestLength="8192" /> The 8192 is 8 * 1024 or 8 megabytes in size. To allow 50MB uploads set it to 50 * 1024 = 51200
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Rank: Member
Joined: 7/26/2004(UTC) Posts: 155 ![United States]( "United States")
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thanks! that did the trick |
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