Rank: Member
Joined: 7/12/2004(UTC)
Posts: 12
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I'm getting an error when I try to submit a payment, here is my log information that is showing up. This is for a LinkPoint account.
Anyone have this problem or shed some light on this?
Thanks!
Error Log Entry :
[table id=ctl00_MainContent_gvEvents style="WIDTH: 100%; BORDER-COLLAPSE: collapse" cellSpacing=0 cellPadding=5 border=0]
[tr ][td vAlign=top align=left]11/23/2008 6:06:39 PM[/td][td vAlign=top align=left]nsoftware.IBizPayWeb[/td][td vAlign=top align=left]Can't set key provider info.[ at nsoftware.IBizPay.Icharge.set_SSLCertSubject(String value) at BVSoftware.Bvc5.Payment.LinkPointAPI.ProcessCard(String chargeType, PaymentData data) at BVSoftware.Bvc5.Payment.CCPaymentBase.Authorize(PaymentData data) at BVSoftware.Bvc5.Core.Payment.Method.CreditCard.ChildAuthorize(PaymentData data) in D:\VBProjects\CartSource\CoreSource\BVSoftware.Bvc5.Core\Payment\Method\CreditCard.vb:line 8 at BVSoftware.Bvc5.Core.Payment.CollectablePaymentMethod.Authorize(PaymentData data) in D:\VBProjects\CartSource\CoreSource\BVSoftware.Bvc5.Core\Payment\CollectablePaymentMethod.vb:line 19 at BVAdmin_Orders_ReceivePayments.GridView1_RowCommand(Object sender, GridViewCommandEventArgs e) at System.Web.UI.WebControls.GridView.OnRowCommand(GridViewCommandEventArgs e) at System.Web.UI.WebControls.GridView.HandleEvent(EventArgs e, Boolean causesValidation, String validationGroup) at System.Web.UI.WebControls.GridView.OnBubbleEvent(Object source, EventArgs e) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.WebControls.GridViewRow.OnBubbleEvent(Object source, EventArgs e) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.WebControls.ImageButton.OnCommand(CommandEventArgs e) at System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) ][/td][/tr][/table]
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Rank: Member
Joined: 7/12/2004(UTC)
Posts: 12
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Bump - Marcus? Anything on this?
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Rank: Member
Joined: 4/28/2003(UTC)
Posts: 141
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Kmansel check out this entry http://forums.bvcommerce.com/default.aspx?m=60046&f=27&p=1#m60046 and sorry I can't help with the log error...Andy Miller will be a long after awhile and maybe he can help you. Richard www.somethingmorestore.com
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Rank: Member
Joined: 7/12/2004(UTC)
Posts: 12
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Bump - This issue still has not been resolved. Anyone else having this problem?
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Which version of the ibiz payment DLL do you have on your site?
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Rank: Member
Joined: 1/19/2009(UTC)
Posts: 5
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I am also having this problem, It started immediately after I installed a set of windows updates. I made no modifications to the site at all. The site is currently running on SP 3.1, the site has been heavily modified beyond the templates so applying service packs to BVC is not an option. The DLL version of IBizPayWeb is 3.1.2561.0. We currently cannot make payments so this is very important that we can get this working again.
Thank you
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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The latest iBiz DLL included in BV 5.4 is version 3.3.xxxx
Also, the windows update may have affected your firewall settings and could have potentially closed down ports used by LinkPoint.
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Rank: Member
Joined: 1/19/2009(UTC)
Posts: 5
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the firewall is off and I tried putting the latest version of the DLL in the bin but it wont let me use it unless I update to 5.4. If i update the core to 5.4 then I have to update the rest of the files in the site, if I do that then all the custom work that was done on our site will be undone and it will cost us thousands to get it back to the way it was. there must be some other alternative.
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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You could recompile your 5.3 core but change the references to point to version 3.3 of the iBiz module. I see no reason why that won't work.
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Rank: Member
Joined: 1/19/2009(UTC)
Posts: 5
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ok, so i just tried that, and it seems that the core source i downloaded doesn't have the linkpoint api source and the core source itself doesn't reference the nsoftware dll. I'm not sure if i should have a different source for the core but the one i have doesn't have any payment gateways built into it. here is the error message I get from the event log, the class in question is: BVSoftware.Bvc5.Payment.LinkPointAPI:
Could not load file or assembly 'nsoftware.IBizPayWeb, Version=3.1.2561.0, Culture=neutral, PublicKeyToken=cdc168f89cffe9cf' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)[ at BVSoftware.Bvc5.Payment.LinkPointAPI.ProcessCard(String chargeType, PaymentData data) at BVSoftware.Bvc5.Payment.CCPaymentBase.Authorize(PaymentData data) at BVSoftware.Bvc5.Core.Payment.Method.CreditCard.ChildAuthorize(PaymentData data) at BVSoftware.Bvc5.Core.Payment.CollectablePaymentMethod.Authorize(PaymentData data) at BVAdmin_Orders_ReceivePayments.GridView1_RowCommand(Object sender, GridViewCommandEventArgs e) in D:\WebApps\trustworksgroup.com\BVAdmin\Orders\ReceivePayments.aspx.vb:line 219 at System.Web.UI.WebControls.GridView.OnRowCommand(GridViewCommandEventArgs e) at System.Web.UI.WebControls.GridView.HandleEvent(EventArgs e, Boolean causesValidation, String validationGroup) at System.Web.UI.WebControls.GridView.OnBubbleEvent(Object source, EventArgs e) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.WebControls.GridViewRow.OnBubbleEvent(Object source, EventArgs e) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.WebControls.ImageButton.OnCommand(CommandEventArgs e) at System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) ]
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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You may have to considering upgrading to 5.4 with all of the ramifications of that process or consider switching payment processors. There's really nothing we can do when a payment vendor changes requirements other than offer a service pack like we have with 5.4.
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Rank: Member
Joined: 6/6/2005(UTC)
Posts: 483
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I came into this discussion late. We are using LinkPoint and have not had any problems. We had to switch to LinkPoint api when we upgraded from BV4 to BV5 but that didn't take long at all.
Bob Noble
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Rank: Member
Joined: 8/1/2007(UTC)
Posts: 310
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Why dont you send out an email to [email protected]? BV uses IBizPay from nsoftware.com. Send them your error message and also the version of IBizPay assemvly you have and they should be able to tell you whats going on. And you are right. The Payment project references the IBizPay assembly. Not the core project. So you cannot recompile with the new version of the assembly. IBizPay support is really helpfula nd typically get back within 24 hrs. You are better off doing that. |
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226 |
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Rank: Member
Joined: 1/19/2009(UTC)
Posts: 5
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ok so i changed the server that the site was on to see if that would help. now the error message has changed to:
Can't set key provider info.[ at nsoftware.IBizPay.Icharge.set_SSLCertSubject(String value) at BVSoftware.Bvc5.Payment.LinkPointAPI.ProcessCard(String chargeType, PaymentData data) at BVSoftware.Bvc5.Payment.CCPaymentBase.Authorize(PaymentData data) at BVSoftware.Bvc5.Core.Payment.CollectablePaymentMethod.Authorize(PaymentData data) at BVAdmin_Orders_ReceivePayments.GridView1_RowCommand(Object sender, GridViewCommandEventArgs e) in D:\WebApps\trustworksgroup.com\BVAdmin\Orders\ReceivePayments.aspx.vb:line 219 at System.Web.UI.WebControls.GridView.HandleEvent(EventArgs e, Boolean causesValidation, String validationGroup) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.WebControls.GridViewRow.OnBubbleEvent(Object source, EventArgs e) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) ]
any ideas?
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Rank: Member
Joined: 1/19/2009(UTC)
Posts: 5
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and i tried contacting nSoftware and this is the response I got:
Have you made any contact with BV Commerce? While their software looks to use our components internally we'd need to work with BV Commerce to resolve this and we have not had any support issues from them. We can't indirectly support our components that other companies are using, so please report this issue to BV Commerce and if they need to contact us about the issue we'll be happy to help them.
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Rank: Member
Joined: 8/1/2007(UTC)
Posts: 310
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If you are interested in getting it fixed, shoot me an email. |
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226 |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Is there anyone on version 5.4 or 5.3.2 that is using LinkPoint without issue? This is the only report that I've had of a problem with LinkPoint.
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Rank: Member
Joined: 8/1/2007(UTC)
Posts: 310
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Marcus,
I am working on this with Russell. This is not an issue with the BV code base. I have taken his customized source and have been able to process a payment. It seems to be a server issue. Looks like his
server is locking some files in the bin folder. Not sure though but definitely it has nothing to do with the BV code base. |
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226 |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Rank: Member
Joined: 6/13/2004(UTC)
Posts: 91
Thanks: 1 times
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