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BUG: Paypal Express Checkout not forcing customer to select shipping
Rank: Member
Joined: 2/6/2008(UTC)
Posts: 55
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Over the last couple of days i've been getting orders with not shipping. I tracked it down to those using Paypal. While placing a test order, it allowed me to finish the checkout WITHOUT selecting the shipping rate radio button. Any ideas? Im using Structured solutions Shipping Providers but i dont see how that would make a difference. BV v5.4 rev 5
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Rank: Member
Joined: 10/11/2006(UTC)
Posts: 162
Thanks: 1 times
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Others, including myself, have been receiving the same error, although I'm not using a 3rd party shipper. I posted a bug a few weeks back but have yet to hear anything on it.. http://forums.bvcommerce...t.aspx?f=100&m=59626: Greg
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Rank: Member
Joined: 2/6/2008(UTC)
Posts: 55
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Great....another bug i got to try and fix.
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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Someone asked me the other day why I don't use Paypal.... |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 10/11/2006(UTC)
Posts: 162
Thanks: 1 times
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I don't believe it to be a PayPal issue. I found a similar post where a user had issues with a certain shipping type, and they were able to correct it however I'm not great with VB (or programming for that matter) so I could not figure out how to correct the code to account for free shipping option that I had set up. We use PayPal a lot for numerous clients and it seems to work great. I think that if BV took a look at this they'd be able to fix it fairly quickly...
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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Paypal has had more "help!" threads here than all of the other payment processors combined, by far. Google checkout is a close 2nd. Paypal seems to be a moving target. It seems integration is a problem for us - and everyone else too. I have a Paypal account and last week was on a clothing site using brand X ecommerce and gave up and used a cc. Never even got to the shipping choice page.
So, until we can go 2 months without a Paypal thread..... I'll wait. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 2/6/2008(UTC)
Posts: 55
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MitchA,
Dont event get my started on paypal. My personal account got terminated this past week becuase i accidently put a test credit card number 5 MONTHS AGO into the live system on my personal account instead of the sandbox account. After 3 hours of being mostly on hold, i still never got it solved and now can't get my money out for 180 days.....
This though, is a problem on BV's end. The validation isn't working properly on the final checkout page.
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Rank: Member
Joined: 2/6/2008(UTC)
Posts: 55
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Ok here is the fix. This has worked on both my dev and live server. File: BVModules\Checkouts\Paypal Express Checkout\Checkout.aspx Old code (should be line 107) Code:
[color=#ff0000][color=#ff0000][2]ForeColor[/color][/2][/color][color=#0000ff][color=#0000ff][2]=" "[/color][/2][/color][color=#ff0000][color=#ff0000][2]CssClass[/color][/2][/color][color=#0000ff][color=#0000ff][2]="errormessage"></[/color][/2][/color][color=#a31515][color=#a31515][2]bvc5[/color][/2][/color][color=#0000ff][color=#0000ff][2]:[/color][/2][/color][color=#a31515][color=#a31515][2]BVCustomValidator[/color][/2][/color][color=#0000ff][color=#0000ff][2]>
[/color][/2][/color]
Simply remove the ControlToValidate property. According to the asp.net forums ( http://forums.asp.net/t/508387.aspx) Once you remove this, the validate event fires every time now and validates the shipping method. Marcus: I hope you read this and include this the next revision of 5.4. I have posted a couple of bugs and there fixes now and you havent replied to any of them? Are you getting these or should i stop wasting my time posting a fix?
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 2,136
Was thanked: 1 time(s) in 1 post(s)
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IceCactus,
Please post your fixes even if Marcus does not reply. I'm sure they are appreciated. When I find a bug, I will often send the fix to BV Software through the contact form. Eventually I get a reply or the fix is included in a service pack. |
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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IceCactus,
Thanks for the suggested fix and investigating the issue. Even when I don't have a chance to respond to all the forum threads I do try to read them all.
You can always report bugs and submit suggestions via the web site contact form. I read those every single day.
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Rank: Member
Joined: 2/6/2008(UTC)
Posts: 55
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Ok, well i just wanted to make sure. As i cant stand it when a report a bug to company, send them a fix for it, then a month later i download a new version and have to fix the same bug :)
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