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5.4 Service pack error - FindByGroupID - upgrading store
Rank: Member
Joined: 5/4/2007(UTC)
Posts: 24
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I am trying to get my store upgraded from 5.2 to 5.4
I have tried all kinds of things to upgrade my store, but the built in "upgrader" just flat doesnt seem to work. always just hangs.
so, i am trying to just setup a new store, ( copied all the 5.4 code overtop of a backup of my site ). then planned to go through, and make edits where necessary to the pages that i had customizations to that were wiped out by new 5.4 versions. and use the sql scripts to upgrade the db.
however, i cant get past square one. when i open up the first page ( or try to do a build ), i get compile errors in:
bvadmin\controls\kitgroupviewer.ascx.vb in the loadparts sub. first line - dim ps as collection (of catalog.kitpart) = catalog.kitpart.findbygroupid(me.groupid)
it is erroring on FindByGroupID... finding that this is not a valid methode of kitpart. this then blows up stuff all over the place.
i have made sure all references are going to the correct version of bvsoftware.bvc5.core
thoughts? has anyone else seen this? any better ways to upgrade a store? this is pretty frustrating. i really would like the kit functionality, and the analytic functionality.
thanks all.
wade
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Rank: Member
Joined: 8/1/2007(UTC)
Posts: 310
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One thing for sure - the Upgrade process does not work. It hangs no matter whether you are upgrading from 5.2 or 5.3.
Now one ting I am not sure - how are you upgrading from 5.2 manually? There are core changes in 5.4 on top of the previous versions. How are you handling that in the first place? |
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226 |
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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See if your host can set up a working 5.4 development site (you're allowed 1 or 2) and move the db over to it for setup/testing. When ready to launch, point the URL.
Can your host do this? |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 5/4/2007(UTC)
Posts: 24
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ok... poor memory :( i am upgrading from 5.3.1
We have our own dedicated box, and have it co-located in a datacenter.
i will try a clean setup of 5.4 first and then start copying in my stuff piece by piece tomorrow.
just wanted to see if anyone else saw this. doesnt look like it, so i will try and figure out what is up. thx all.
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Rank: Member
Joined: 8/1/2007(UTC)
Posts: 310
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Clean copy of 5.4 is good. That will work for sure. Also, why dont u work on your local machine? Thats faster that working on a remote machine especially if you have to deal with upgrades, etc. |
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226 |
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Rank: Member
Joined: 5/4/2007(UTC)
Posts: 24
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Well, got this going now. not honestly even sure what the issue was. i think it was having a problem where the new app was still trying to use the old bvc5.core. all is now well. thx
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Satya,
That's a pretty serious accusation that the installer doesn't work. More accurately, you haven't been able to get it to work for some reason.
I personally tested the installer and upgraded stores on our development machines. I know that it works. I'm interested in finding out why it isn't working for you.
When you say the installer "hangs" can you tell me at what point it hangs and how you know it has stopped working? Perhaps something is taking longer than expected on your server and it appears to hang?
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Rank: Member
Joined: 8/1/2007(UTC)
Posts: 310
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Marcus,
I apologize but it does hang. I tried it several times but it never went through.
Taking this offline with Marcus... |
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226 |
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Rank: Member
Joined: 8/1/2007(UTC)
Posts: 310
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Marcus, I apologize for the post. But as I said, I tried numerous times trying to upgrade a SP 3.2 store with all hotfixes A-F applied to SP 4 and it never went through. Please have a look at the attached screenshot. The upgrade tool hangs at that point. I waited for over 45 minutes and gave up. I tried this on 3 different machines running XP, Vista and W2k3 (x64). The upgrade tool hung on all three machines at the exact same point. [red]Patch Store... Patch to <SP 3.2 store location here> Copying... <Upgrade Tool location here>\src\/www[/red] However, the upgrade tool worked perfectly on a SP 3.1 store. bvcoder attached the following image(s):  SP32UpgradeHang.JPG (75kb) downloaded 69 time(s).You cannot view/download attachments. Try to login or register. |
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226 |
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Rank: Member
Joined: 11/15/2006(UTC)
Posts: 52
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Originally Posted by: "Above All Motorwerks" 
however, i cant get past square one. when i open up the first page ( or try to do a build ), i get compile errors in:
bvadmin\controls\kitgroupviewer.ascx.vb in the loadparts sub. first line - dim ps as collection (of catalog.kitpart) = catalog.kitpart.findbygroupid(me.groupid)
it is erroring on FindByGroupID... finding that this is not a valid methode of kitpart. this then blows up stuff all over the place.
i have made sure all references are going to the correct version of bvsoftware.bvc5.core
thoughts? has anyone else seen this?
Yes. Is there a fix?
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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Update:
There are several files that need to be removed from a 5.4 store because they are left over from 5.3 kitting which was never completed and replaced by 5.4 kitting.
/BVAdmin/Catalog/KitPartGroup_Edit.aspx
/BVAdmin/Catalog/KitPartGroup_Edit.aspx.vb
/BVAdmin/Catalog/Products_Edit_KitGroups.aspx
/BVAdmin/Catalog/Products_Edit_KitGroups.aspx.vb
/BVAdmin/Controls/ImagePicker.ascx
/BVAdmin/Controls/ImagePicker.ascx.vb
/BVAdmin/Controls/KitGroupViewer.ascx
/BVAdmin/Controls/KitGroupViewer.ascx.vb
Delete all of these files after the 5.4 update and your site should compile.
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Rank: Member
Joined: 11/5/2003(UTC)
Posts: 1,786
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I'll be posting an updated version of 5.4 with a "rev 6" installer that will do this automatically. If you download the software again tomorrow it will have the updated installer.
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Rank: Member
Joined: 1/19/2009(UTC)
Posts: 7
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I wanted to revisit this. It looks like rev 5 is the version in my cart. However, I deleted the files specified in this post, but the update tool is still hanging.
I'm hoping there is a way around this?
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Rank: Member
Joined: 4/11/2004(UTC)
Posts: 186
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This hang happens for me as well....same as Satya. Never gets past the point below. We are upgrading from 5.32 to 5.6.
Patch Store...
Patch to <SP 3.2 store location here>
Copying... <Upgrade Tool location here>\src\/www |
[url=http://www.internetcityusa.com][/url] Jason |
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Rank: Member
Joined: 7/22/2009(UTC)
Posts: 22
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A customer upgrading from 5.3 to 5.6 who was getting the following error during createnewstore.exe:
Patch Store...
Patch to D:\Websites\bvstore\ROOT
Copying... D:\Websites\bvstore\BVCommerce56\src\/www
solved their problem by adding a "backup" directory in their "Save a backup" path:
Didn’t work:
Location of your current website files: D:\websites\bvstore\ROOT
Save a backup of changed files to: D:\websites\bvstore\bvc56 (omitted the “backup” dir)
Install Source Code Files To: D:\websites\bvstore\projects\bvc56
Worked:
Location of your current website files: D:\websites\bvstore\ROOT
Save a backup of changed files to: D:\websites\bvstore\backup\bvc56
Install Source Code Files To: D:\websites\bvstore\projects\bvc56
This issue/fix has been reported to the development team. |
BV Software Support - Kaleo |
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