Rank: Member
Joined: 1/23/2009(UTC)
Posts: 71
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Hello,
I'm trying to add a cross sell product (actually a work-around to adding shipping insurance). I created a product and called it "shipping insurance" . I then edited all the products to add this shipping insurance as a "cross-sell", checked-on the checkbox and saved the changes. I get a confirmation that the cross-sell has been added.
However, when I "go to the store" and check the product, the "cross sell" does not displa.
I then "go to the admin site" and check on the product option, cross sell and the item I just checked-on as a cross sell has a blank checkbox....
What am I doing wrong? Any help would be appreciated.
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
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Do you have a URL for an example?
Also, do you ship your items using a value based table or live rates? |
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Rank: Member
Joined: 1/23/2009(UTC)
Posts: 71
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Hello Matt, I'm using live rates from the UPS website. Here's my URL: http://www.driveontech.c...System__V1084200048.aspxI'm in test mode now but want to roll out this week. any help would be greatly appreciated. Luis
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Rank: Member
Joined: 3/3/2006(UTC)
Posts: 1,737
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This going to sound roll-off-the-wall simplistic... Is the Shipping Insurance product 'active'? Can you see it if you add it to a category as a 'real' product? If so, there may be something wrong with the cross sells display. |
Optimists invent airplanes,
Pessimists buy parachutes. |
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Rank: Member
Joined: 12/23/2003(UTC)
Posts: 909
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hey luis,
Can you switch that product's template to a different one, click save and refresh?
Forgive my ignorance, insurance is a sliding-scale rate based on the value of the items purchased correct? |
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