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PLEASE HELP: Need to Get SSL Certificate working on checkout page
Rank: Member
Joined: 10/9/2008(UTC)
Posts: 45
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Hi, we have been trying to get a solution to this problem. Without a solution BV cart is NON Effective. We sent you this email: <SPAN class=296060920-04032009> We still cannot get BV 5.4 working correctly. We have [color=#0000ff> [color=#810081>http://Ace-Pet-Products.com[/color]</A><SPAN class=296060920-04032009> and [color=#0000ff>https://direct-secure-checkout.net/Ace-Pet-Products.com/][/color]</FONT></FONT> <SPAN class=296060920-04032009>[color=#0000ff>[/color]</FONT> <SPAN class=296060920-04032009> <SPAN class=296060920-04032009>And you responded: </FONT> <SPAN class=296060920-04032009> <SPAN class=296060920-04032009></FONT> <SPAN class=296060920-04032009>[color=#0000ff> <FONT face=Calibri color=green>Try adding this fixed machine key in the web.config file. This block of XML goes inside the <system.web> block[/color] [color=green> [color=#008000> [color=#008000> <SPAN] <FONT color=#810081>http://www.ace-pet-products.com/Cart.aspx[/color]</A> -- doesn't work at all.[/2][/color] <SPAN class=656134015-05032009> <SPAN class=656134015-05032009>What do you recommend now. We NEED to get this working. Again, our website is ineffective. Please help us asap. <SPAN class=656134015-05032009> <SPAN class=656134015-05032009>Thanks </FONT></FONT>
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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I went to your site, added a product to my cart, hit the checkout button and went to a secure checkout page on the direct-secure-checkout.net site. Everything seemed to work correctly for me. Maybe I'm not understanding your problem... |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 10/9/2008(UTC)
Posts: 45
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Did you get the security lock (ssl)?
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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Yes. Everything worked as it should. Perhaps you're experiencing a DNS problem. That might explain why it works for me and not you. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 10/9/2008(UTC)
Posts: 45
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Hi, I dont think you made it to the checkout page. That is where the lock comes up.
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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The checkout page is fine. I just tried to place a test order and when I did that I was redirected to a page that doesn't exist: https://direct-secure-ch...20Checkout/checkout.aspxThis probably happened due to an application error, not SSL since the checkout page already loaded successfully over SSL. You should check your Event Log. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 10/9/2008(UTC)
Posts: 45
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Hi, we made some changes from Marcus and have it working well enough to test it seems. Here is the last question we sent in:
Hi Marcus,
We have it working to give us the lock on checkout and login pages. But it randomly sends us to the home page. I tested on 7 systems so far and 4 work smooth and 3 don't. after it puts you to home it shows no items in cart and you can then add and checkout normal. Must be a setting we are missing. Note: Nop Code in web.config from email on this working scenario.
We did not put a cookie path in. Do we need that too?
Any help is appreciated. we hope to have this fixed to take orders this weekend.
Thanks,
Mark
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Rank: Member
Joined: 8/1/2007(UTC)
Posts: 310
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Mark,
If you are going to the home page randomly that means that you dont have a proper error page setup in case of an error and you are being redirected to the home page. When ever that happens, go to the BV Admin site and look up the error log. You will know what failed. Also, for the time being switch of customerrors. You can do that by locating the customErrors tab in web.config file. Change it so that it look as follows:
<customErrors mode="Off" />
After you do this, you will get error messages on the page and will not be redirected anywhere. When you decide to go live, switch the customErrors node to the original state. |
Thanks,
Satya
support @ bayquel.net
Work: +1 803 883 3226 |
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