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jbinam
#1 Posted : Tuesday, April 28, 2009 2:26:49 PM(UTC)
jbinam

Rank: Member

Joined: 10/7/2008(UTC)
Posts: 17

I'm hoping someone can help point me in the right direction. We want to start being able to do returns. I turned on the return option; however, when I'm in the admin console, pull up an order, select item(s) and click "Return Selected Items", I receive this error message:


<H1>Server Error in '/' Application.
<HR width="100%" color=silver SIZE=1>
</H1>
<H2>Type 'BVSoftware.Bvc5.Core.Utilities.DirtyTrackableCollection`1[[BVSoftware.Bvc5.Core.Orders.LineItemInput, BVSoftware.Bvc5.Core, Version=5.3.2.20, Culture=neutral, PublicKeyToken=null]]' in Assembly 'BVSoftware.Bvc5.Core, Version=5.3.2.20, Culture=neutral, PublicKeyToken=null' is not marked as serializable. </H2>[color=#ffffcc>

[tr ][td ]<CODE>An]</b>location of the exception can be identified using the exception stack trace below.[/code] [/td][/tr]</TABLE>
Stack Trace:[/color]


[table width="100%" bgColor=#ffffcc][tr ][td ]<CODE>
[SerializationException: Type 'BVSoftware.Bvc5.Core.Utilities.DirtyTrackableCollection`1[[BVSoftware.Bvc5.Core.Orders.LineItemInput, BVSoftware.Bvc5.Core, Version=5.3.2.20, Culture=neutral, PublicKeyToken=null]]' in Assembly 'BVSoftware.Bvc5.Core, Version=5.3.2.20, Culture=neutral, PublicKeyToken=null' is not marked as serializable.] System.Runtime.Serialization.FormatterServices.InternalGetSerializableMembers(RuntimeType type) +2700482
System.Runtime.Serialization.FormatterServices.GetSerializableMembers(Type type, StreamingContext context) +245
System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.InitMemberInfo() +88
System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.InitSerialize(Type objectType, ISurrogateSelector surrogateSelector, StreamingContext context, SerObjectInfoInit serObjectInfoInit, IFormatterConverter converter) +293
System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.Serialize(Type objectType, ISurrogateSelector surrogateSelector, StreamingContext context, SerObjectInfoInit serObjectInfoInit, IFormatterConverter converter) +46
System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Write(WriteObjectInfo objectInfo, NameInfo memberNameInfo, NameInfo typeNameInfo) +553
System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Serialize(Object graph, Header[] inHeaders, __BinaryWriter serWriter, Boolean fCheck) +489
System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Serialize(Stream serializationStream, Object graph, Header[] headers, Boolean fCheck) +131
System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Serialize(Stream serializationStream, Object graph) +13
System.Web.UI.ObjectStateFormatter.SerializeValue(SerializerBinaryWriter writer, Object value) +3010

[ArgumentException: Error serializing value 'BVSoftware.Bvc5.Core.Orders.Order' of type 'BVSoftware.Bvc5.Core.Orders.Order.']
System.Web.UI.ObjectStateFormatter.SerializeValue(SerializerBinaryWriter writer, Object value) +3217
System.Web.UI.ObjectStateFormatter.Serialize(Stream outputStream, Object stateGraph) +126
System.Web.UI.ObjectStateFormatter.Serialize(Object stateGraph) +52
System.Web.UI.ObjectStateFormatter.System.Web.UI.IStateFormatter.Serialize(Object state) +4
System.Web.UI.Util.SerializeWithAssert(IStateFormatter formatter, Object stateGraph) +37
System.Web.UI.HiddenFieldPageStatePersister.Save() +106
System.Web.UI.Page.SavePageStateToPersistenceMedium(Object state) +82
System.Web.UI.Page.SaveAllState() +550
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2357
</PRE>[/code][/td][/tr][/table]

I went to the URL on the rma.aspx page and changed the rma.aspx?orderID= from [the BVIN] to rma.aspx?orderid= [ORDERNUMBER]

When I do that, the page will display, however, I can't tell that it's really doing anything for me. The reason I wanted to do returns is because I wanted it to subtract that sale from the Affiliate Sales report. In other words, I don't want to pay commissions on returned products.

Thanks in advance for your help,

Joyce Binam




[url=http://www.theraponproducts.com/RMA.aspx?orderId=1460&amp;rmaId=ff353b9a-fe4f-4b83-a8d4-4a509224d4bf][/url]
Marcus
#2 Posted : Tuesday, April 28, 2009 2:48:24 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

What service pack are you running (look in the top right corner) There was a bug with the dirtytrackingcollection that was fixed in SP3 or SP4.
jbinam
#3 Posted : Wednesday, April 29, 2009 9:19:07 AM(UTC)
jbinam

Rank: Member

Joined: 10/7/2008(UTC)
Posts: 17

<SPAN id=ctl00_Header1_lblVersion>I'm running BV Commerce 5 SP3.2



I'll try upgrading. Thanks.
jbinam
#4 Posted : Wednesday, April 29, 2009 10:03:23 AM(UTC)
jbinam

Rank: Member

Joined: 10/7/2008(UTC)
Posts: 17

Marcus,

Dumb question, but how do I get SP3 or SP4. When I login to my account all I see is the full 5.5 version. I'm not sure I'm ready for that.

Thanks,
Joyce
Marcus
#5 Posted : Wednesday, April 29, 2009 10:53:52 AM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Version 5.5 includes all fixes and updates from SP4. If you just want SP4 then I would need to send it to you separately.
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