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Twist
#1 Posted : Thursday, June 4, 2009 3:26:45 AM(UTC)
Twist

Rank: Member

Joined: 4/20/2009(UTC)
Posts: 39

Hello,

we've got products that have product variations of colour, size, length etc

This was making the product name too long and untidy on front end of site (Boys Banner trousers 33" Waist, 33" Leg, Black), so we clicked the green arrow on product page to carry the short name all the way across the variations (Boys Banner Trousers). In hindsight this may have been a mistake as the email order we receive and the cutomer is showing the short name.

Is there a way of either reverting the product variations names back or adding product choices info to the emails. Basically big headache to match the product sku with the product variation.

Fingers crossed!!!

Rich
Professional Website Design, Development and Promotion.
MitchA
#2 Posted : Thursday, June 4, 2009 6:13:06 AM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

There is a repeating section in the email templates. Mine contains:

<tr>
<td align=left valign=top>[[LineItem.Quantity]]</td>
<td align=left valign=top>[[Product.Sku]]</td>
<td align=left valign=top>[[Product.ProductName]]<br />[[LineItem.InputsAndModifiers]]<br />[[LineItem.ShippingStatus]]</td>
<td align=right valign=top>[[LineItem.AdjustedPrice]]</td>
</tr>

[[LineItem.InputsAndModifiers]] is the part that shows you the shopper's choices, in my case as bullet points. <br /> puts each entry on a separate line.

I have some products with up to 11 variables, with up to 20 choices for each. (edit THAT choices grid!!) I use modifiers exclusively... they don't show up in the product name so there's no problem with seeing Boys Banner trousers 33" Waist, 33" Leg, Black.
.
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Twist
#3 Posted : Thursday, June 4, 2009 8:30:13 AM(UTC)
Twist

Rank: Member

Joined: 4/20/2009(UTC)
Posts: 39

Thanks for replying Mitch much appreciated. I'll will give that a whirl.

Hopefully panic over!!

Rich
Professional Website Design, Development and Promotion.
MitchA
#4 Posted : Thursday, June 4, 2009 9:24:29 AM(UTC)
MitchA

Rank: Member

Joined: 3/3/2006(UTC)
Posts: 1,737

Almost forgot, (well.... DID forget), add [[RepeatingSection]] in the main body where you want the choices (in the repeating section) to show in the email.
Optimists invent airplanes,
Pessimists buy parachutes.
Twist
#5 Posted : Monday, June 29, 2009 6:04:17 AM(UTC)
Twist

Rank: Member

Joined: 4/20/2009(UTC)
Posts: 39

Hi MitchA, sorry for taking so long to come back to this, became a dad 3 weeks ago, been pretty tied up till now.

Have added [[LineItem.InputsAndModifiers]] to the repeater, would this work for Product Choices?

<tr>
<td align=left valign=top>[[LineItem.Quantity]]</td>
<td align=left valign=top>[[Product.Sku]]</td>
<td align=left valign=top>[[Product.ProductName]]<br />[[LineItem.InputsAndModifiers]]<br />[[LineItem.ShippingStatus]]</td>
<td align=right valign=top>[[LineItem.AdjustedPrice]]</td>
</tr>

Email main body already has [[RepeatingSection]]. Is there anything else I will need to do to get this to work?

Thanks for you help.

Rich
Professional Website Design, Development and Promotion.
Twist
#6 Posted : Wednesday, July 1, 2009 6:08:39 AM(UTC)
Twist

Rank: Member

Joined: 4/20/2009(UTC)
Posts: 39

If adding [[LineItem.InputsAndModifiers]] to email doesn't work for Product Choices, can Product Choices be changed to Product Modifiers at the database level so that [[LineItem.InputsAndModifiers]] will then work?

Thanks for any advice ;-)

Rich
Professional Website Design, Development and Promotion.
Twist
#7 Posted : Monday, July 20, 2009 11:02:45 AM(UTC)
Twist

Rank: Member

Joined: 4/20/2009(UTC)
Posts: 39

Apologies for asking again, anyone with any guidance/advice.

Thanks for any help.

Rich
Professional Website Design, Development and Promotion.
Marcus
#8 Posted : Tuesday, July 21, 2009 6:50:28 PM(UTC)
Marcus

Rank: Member

Joined: 11/5/2003(UTC)
Posts: 1,786

Try adding a new choice to one of the options (like size 99) and then save the choices. The variants should rebuild with the full names.

Is that what you're looking for?
Twist
#9 Posted : Thursday, July 30, 2009 2:45:04 AM(UTC)
Twist

Rank: Member

Joined: 4/20/2009(UTC)
Posts: 39

Hi Marcus,

tried adding a new choice to a current option but proved hit and miss. It usually only corrected the new option and one or 2 above it leaving the rest un-touched.

Ended up creating a new product choice, saving so that all names got rebuilt then deleted the dummy new choice. Time consuming but a far quicker option than having to update every product choice.

Thanks for your help.

Rich
Professional Website Design, Development and Promotion.
Twist
#10 Posted : Monday, September 21, 2009 3:45:52 AM(UTC)
Twist

Rank: Member

Joined: 4/20/2009(UTC)
Posts: 39

Problem now is that any previous orders are broken because the SKU's have changed.

Is this correct because if a client adds new choices to a product and saves them, then he'll end up in the same boat i.e. the SKU changes therefore order manager breaks?

Thanks for any advice in advance

Rich
Professional Website Design, Development and Promotion.
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