I can't get the Buy One Get One to work at all in ver 5.5. It seems that the offer setup page doesn't have the "Add items to cart automatically" checkbox they way ver 5.3.2 does....am I missing something?


Thanks,

Derek

Thanks Wallace, I appreciate your response!

I am disappionted that this has changed in 5.5. It doesn't make any sense to me why the "add to cart automatically" would be removed when that is the real essense of an offer. How would the customer even know what the offer item is?

My test in ver 5.5 had "product a" getting a free "product b" but when you click to add "product a" to the cart, no "product b"....how would the customer even know that "product b" would be free if they added it. Certainly they can't just add random products in hopes that one will be free.

I must be missing something....

Thanks,
Derek

Thanks Matt!

What I am really trying to accomplish is this....and it is slightly different than my previous example.

I only deal with digital goods....95% of which are e-tickets. When someone buys a ticket they have 30 days to download and pront their ticket. What I am trying to do (and it kind of worked in 5.3.20...see below) is to automatically add "Extended Download service" to the cart for $0.99. This give them up to 3 years to re-download if necessary.

I am trying to do what most software sales sites are doing where you have the option automatically added to the cart and the customer can remove it if they don't want it. I would prefer this method as opposed to giving the Upsell option to add it to the cart. There seems to be a greater likelyhood of them keeping it if it is already there as opposed to choosing to add it.

Thanks,
Derek

Here are my comments from another thread re: 5.3.20

-----------UPDATE----------------------

The above may not be a big issue since it is fairly unlikely that the same person would order both products with the same "buy one get one" offer.



The bigger question, and I just noticed this, is that once an item is added to the cart (and the corresponding BOGO) is added to the cart as well, you cannot delete the BOGO from the cart. This may sound strange as to why I would want this but suppose you have a BOGO offer and the free item is not something that the customer wants because it would incurr additional shipping charges...they should be able to delete that item from the cart.


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Thanks Marcus!

Is there presently any way to accomplish what I am trying to do via another method than BOGO without using the upsell?

excerpt from below:

I am trying to do what most software sales sites are doing where you have the option (item) automatically added to the cart and the customer can remove it if they don't want it. I would prefer this method as opposed to giving the Upsell option to add it to the cart. There seems to be a greater likelyhood of them keeping it if it is already there as opposed to choosing to add it.



Thanks,
Derek

That was my first thought when I read your post. I would be interested to see the actual implementation of what you're doing. Can you post a link?

Thanks, Matt. That's a very clever idea. I always forget about the "multi" add-to-cart functionality. Are you also using a discount when someone buys a kit?

No discount. That's why this fits the need. If the MFG had it priced as such, we would upgrade to the kitting.


There is a line that we also wanted to do this for but since we can't discount via the multi-add, it won't help and this is where kitting would fit the need.



Really though, the primary reason why this works for my client is the nature of the accounting/inventory system. Having the SKUs as individual line items within the order keeps everything running smooth (a.k.a. Hands Free) from website to warehouse. Proper inventory reduction = proper books, proper pick-pack & proper inventory management in the warehouse.



The Multi-Add feature is a 5.4 introduction: http://forums.bvcommerce.com/default.aspx?f=27&m=59535



Site is running on 3.2 and it took reverse engineering of the (5.4) cart.aspx.vb page to migrate it to (3.2) cart.aspx.vb page.

Aaron, I'm curious as to what you mean or what could be in place?


This is a 100% custom accounting system (i.e. not QB or anything of the like) with scripts that pull the orders out of BV, imports into their fulfillment system which then distributes the order to their warehouse which will coordinate with 34 other warehouses if the item isn't in stock at their facility.



We (client and I) are all ears if you think there's room for improvement!