Rank: Member
Joined: 10/19/2005(UTC)
Posts: 53
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Hello,
The Free Text Box Editor is not displaying in the BVAdmin. It just says "Free Text Box Editor," above the text box. Any ideas folks?
Regards,
TJ Havens
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
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Make sure you've upgraded to the latest version of BV. If you're using IE8 it will not work until you've added the IE8 meta tag. As a quick fix you can enable compatibility mode and it should work. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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Rank: Member
Joined: 10/19/2005(UTC)
Posts: 53
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Thanks Aaron,
Do you know where I should the IE8 meta tag? What file.
Regards,
TJ Havens
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Rank: Administration
Joined: 4/2/2004(UTC) Posts: 2,393 ![United States]( "United States") Location: Hummelstown, PA Thanks: 6 times
Was thanked: 163 time(s) in 158 post(s)
|
If you haven't added it to the front-end of your site it must be present in each of the Master Pages files of your theme. For the admin (and Free Text Box), you will need to add it to each Master Page file in the /BVAdmin folder. |
Aaron Sherrick
BV Commerce
Toll-free 888-665-8637 - Int'l +1 717-220-0012 |
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